Toyota of McDonough - Service Center

Great customer service! Amanda of McDonough I have purchased three Toyotas from the dealership and went through several different people for service until I came to meet Amanda. She has worked I have purchased three Toyotas from the dealership and went through several different people for service until I came to meet Amanda. She has worked diligently to make sure my cars are taken care of and oftens calls back to find out how things are going afterwards. She is thorough and works hard to make sure that I understand everything that needs to be done. She represents your dealership and Company well and is an asset to Jim Ellis. I don’t schedule maintenance unless I can go through her. More

Raymond was very helpful Slow to get initial contact, but when Raymond showed up, all went well. Had a 140 appointment, but there was only one service person available when w Slow to get initial contact, but when Raymond showed up, all went well. Had a 140 appointment, but there was only one service person available when we arrived. More

20K svc It was very easy to book my servicing and I was assisted immediately. The service men took great care of me and made quick work of my experience. It was very easy to book my servicing and I was assisted immediately. The service men took great care of me and made quick work of my experience. More

Great Work Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you d Pleasant place to go for all your automotive need from perches to repair and triad in Ellis TOYOTA of McDonough Ga . Thank You TOYOTA for LlC you do More

First Check Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which Though I was not at all satisfied with the wait time, I did have a positive experience with the service department. I had a 10:30 appointment which I arrived for about 10 minutes ahead of time. It was more than two hours and forty-five minutes before my vehicle was ready. Despite the wait, the experience was good. The pre-service talk with the intake consultant was informative and the waiting area was comfortable. More

These guys are great I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T I've been here quite a few times & each time I've received superb service. I'm not sure i've ever had a "horrible" experience. T More

Salesman Excellence My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much My experience with purchasing a car at Jim Ellis was WONDERFUL!!! The ‘customer service’ I received from Mr. Milton Hall (Salesmen) made it that much easier to make the decision of purchase. Mr. Hall was knowledgeable, patient and personable. I told him what I was looking for and he presented a variety of options for me to choose from. Mr. Hall is an excellent salesman and I would purchase again and refer him to family and friends. Great job Mr. Hall! More

Everyone was professional and efficient I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. I dealt with Toyota when I purchased my 2018 Corolla. The customer service experience was excellent, the same as my most recent purchase of the 2020. More

Excellent and cordial service overall. Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the Very friendly atmosphere also very knowledgeable about the overall service wich makes it a very pleasant experience the personalized service from the moment I arrived until the moment I received my truck the service was nothing else but excellent. More

Very Professional and in a timely manner My Service Rep name was Winston I think. Very Professional kind and helpful guy. He got me in and out at a timely manner. Friendly person. I would rec My Service Rep name was Winston I think. Very Professional kind and helpful guy. He got me in and out at a timely manner. Friendly person. I would recommend Toyota of McDonough to all my Family and Friends. Thank you! More