Toyota of McDonough - Service Center

Fast Service I went in for an update on my car, I saw Reid and he had my car in the shop quick. I asked about leaving and he said that was fine and he would call I went in for an update on my car, I saw Reid and he had my car in the shop quick. I asked about leaving and he said that was fine and he would call me, We didn't get too far when he called and said the job was complete. Awesome to work with Reid and got my car back quickly. More

Customer service I enjoy every experience at Jim Ellis Toyota. I’ve always experienced excellent customer service from this dealership. Everyone that I’ve had the plea I enjoy every experience at Jim Ellis Toyota. I’ve always experienced excellent customer service from this dealership. Everyone that I’ve had the pleasure of working with were very friendly and patient. More

Fast and reliable I had two cars scheduled for service. They got me in and out really fast. I would recommend this dealership to any friend or family. Way faster then U I had two cars scheduled for service. They got me in and out really fast. I would recommend this dealership to any friend or family. Way faster then Union City More

Service Department This service department is the best. I purchased my car there and will continue to have my car serviced there. All service representatives have been This service department is the best. I purchased my car there and will continue to have my car serviced there. All service representatives have been very professional More

Oil Service The experience was great. John the customer service agent and the lady that was outside directing where to park were both great. However, I would lik The experience was great. John the customer service agent and the lady that was outside directing where to park were both great. However, I would like to recommend to improve the speed of the service, to decrease the turn time. More

Brakes and Trans service Had an appointment. Was taken in on time. Got out sooner than estimate. Overall, was pleased with the whole experience. Will come back another time. Had an appointment. Was taken in on time. Got out sooner than estimate. Overall, was pleased with the whole experience. Will come back another time. More

Service for oil change, tire rotation Always helpful and friendly. Very customer oriented in advising suggestions of needed or soon needed work to be done. Stays in touch to advise when ve Always helpful and friendly. Very customer oriented in advising suggestions of needed or soon needed work to be done. Stays in touch to advise when vehicle's service will be completed. More

Oil Change My experience was not so great at the beginning of my visit. The 2 men that was at the front didn’t recognized or greet me nor 2 other customers that My experience was not so great at the beginning of my visit. The 2 men that was at the front didn’t recognized or greet me nor 2 other customers that were ahead of me. The coffee station & the water station both were out of beverages. The positive side of my visit was one of your outstanding staff, Reid Millikan, lighten things up with his witty personality & professionalism.. Also your ladies assistants in that area also were courteous & professional in supplying the beverages back to their stocked capacity. More

Long wait alignment not done, great Customer service Reid Talked to Amanda she made my appointment, Great service Reid did all he could to take care of me.Shop backed up, have to come back for alignment Talked to Amanda she made my appointment, Great service Reid did all he could to take care of me.Shop backed up, have to come back for alignment More