Toyota of McDonough - Service Center

Great Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up whic Raymond Persaud is always very friendly and attentive. Waiting time is not very long. There’s usually someone to take to the mall and pick you up which a great service. More

Thw waite is a little long When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, When my car was ready it just sat out their and no one came to get me to xx me out ,I had to go to the cashier and tell her . Maureen Ordyna, More

Need better communication I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I I had a appointment at 9:00 am for a tire rotation and I sat until I got up at 11:00 to find out why it was taking so long. I was told I was next . I watched my car in the service area on the monitor and it took 15 min .I just would have liked if I was notified during the time I was there how long it was going to be before I was next More

Fast oil change Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. Very Friendly and had gave great communication , called twice for the pick up and made sure that I had no problems with the check out. More

Staff was great like always Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure t Oscar was easy to work with and kept me informed with what was going on with my car. When he mentioned that there would be a long wait, he made sure the shuttle service got me back to work on time. More

Punch in the wallet The staff was courteous and professional, my truck is practically new again, and the staff were very helpful in explaining what they discovered and wh The staff was courteous and professional, my truck is practically new again, and the staff were very helpful in explaining what they discovered and what needed to be done. I expected to spend a chunk of change, and I did. Hopefully this maintenance is rare, because I love this truck. More

Friendly and fast service for 10,000 mile check up Thank you for fast and efficient service. I have been a new resident of Henry County for only a month and I knew it was time for my 10,000 mile check Thank you for fast and efficient service. I have been a new resident of Henry County for only a month and I knew it was time for my 10,000 mile check up. I stopped in and made an appointment to return in two days for service. Everyone was friendly and very helpful, and answered all my questions. You service center is conveniently located and was easy to find. Yes, I would recommend Jim Ellis Toyota to everyone! More

Quality oil change Very polite and courteous. Gave information regarding recalls, thankfully none for me, and tires for the future. Gave a printout of expected prices f Very polite and courteous. Gave information regarding recalls, thankfully none for me, and tires for the future. Gave a printout of expected prices for recommendations. More

Awesome experience This was by far the best service I’ve ever had. I’m saying this because I’ve used Toyota dealerships in Miami Florida, east point and now McDonough. This was by far the best service I’ve ever had. I’m saying this because I’ve used Toyota dealerships in Miami Florida, east point and now McDonough. He really took his time with explaining to me the items that most importantly needed to be repaired ASAP and those that could wait. He mad the experience very friendly and also made sure we had a ride back to our home. More