Toyota of McDonough - Service Center

Great service The check-in line wait was a little long, however, they were providing exceptional service for another customer. We worked with a new trainee, and she The check-in line wait was a little long, however, they were providing exceptional service for another customer. We worked with a new trainee, and she did a nice job and verified her service with another service agent. Ou car was serviced and washed promptly and we were on our way. In addition, the service was free as part of the first two years service agreement. More

OMG AWESOME!!! From the front end to the back I really enjoyed this visit. It wasn't as long as I expected at all. I was very pleased with the young man who assisted From the front end to the back I really enjoyed this visit. It wasn't as long as I expected at all. I was very pleased with the young man who assisted me with my paperwork and getting everything done for me. He encouraged me to make sure I look at the alerts that come up on the car and my email to make sure I come in when I'm supposed to for my maintenance. Thank you so much for this pleasant experience. He was also very funny and had a wonderful personality. The customer service was amazing as well. Be service Right next to Chick-Fil-A customer service😊. More

The Jim Ellis crew is awesome!! This dealership is the best ! I highly recommend them. The people here are awesome! They are like one big family. All I have to say is GO TEAM JIM ELL This dealership is the best ! I highly recommend them. The people here are awesome! They are like one big family. All I have to say is GO TEAM JIM ELLIS!!!!! More

Service Team I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more than just a customer. Thank you Toyota of McDonough and thank you Reid. You keep this up and you will have a customer for the long haul! More

Very good service , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember More

Efficient. No pressure. I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. C I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. Car was finished a little longer then expected. Still okay with that. More

STAFF IN SERVICE DEPT BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THING BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THINGS ABOUT MY CAR THAT I DON'T UNDERSTAND. ALWAYS PATIENT. HE NEVER WASTE YOUR TIME. IF IT TAKES A COUPLE OF MINUTES AND HE CAN FIX IT HE DOES. MOST IMPORTANT HE LISTENS TO ME. HEARS ME OUT COMPLETELY EVEN IF I'M NOT FAMILIAR WITH THE TERMINOLOGY. More

Awesome with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and always friendly More

EXCELLENT service and customer service! The service staff and management staff TOP OF THE LINE. Also, thankful to get my car washed Thank you again service and customer service! The service staff and management staff TOP OF THE LINE. Also, thankful to get my car washed Thank you again More

Awesome Friendly courteous helpful, my service technician listened to my needs and concerns and was easy to talk to. Explained in detail the services that wou Friendly courteous helpful, my service technician listened to my needs and concerns and was easy to talk to. Explained in detail the services that would be rendered More