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Toyota of McDonough - Service Center

McDonough, GA

4.6
4,255 Reviews

4,255 Reviews of Toyota of McDonough - Service Center

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September 16, 2019

Excellent service The service department was really helpful and quick! It's always a pleasure dealing with the awesome team at Jim Ellis! Thank you to po everyone! More

by april.hanson5516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 16, 2019

Awesome Service Oscar Johnson was awesome! Very professional and informative. Was upfront about the wait times and actually got me out of the dealership before the ex More

by thjones0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Jack
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

Awesome service The best Toyota I’ve ever been to! Everyone was friendly and professional. The service was fast and the waiting room was clean and comfortable More

by kitarajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Tolbert, Winston Jack, Noah Peacock
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

Awesome Friendly courteous helpful, my service technician listened to my needs and concerns and was easy to talk to. Explained in detail the services that wou More

by PATRICIAPULLUM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 16, 2019

EXCELLENT service and customer service! The service staff and management staff TOP OF THE LINE. Also, thankful to get my car washed Thank you again More

by linda.m.singletary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : African/French Service gentleman I can't recall his name, Paul Tolbert, Winston Jack, Noah Peacock
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 14, 2019

Needed new tire Good experience with service center. Friendly service workers, the process was quick and the price was fair. Will return in the future for my car need More

by jforsyt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Very glad to hear you were pleased with your service and we look forward to seeing you next time.

September 13, 2019

Excellent experience! Reid was very friendly, but business focused. He communicated updates, and arranged for my transportation to and from Lush Nail Bar. I was able to get More

by im4uga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely young lady who drives the courtesy van, who’se name begins with D. She was very sweet.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 13, 2019

Quality Workmanship, but very PRICEY!!!! Your Service Center is very professional! Noah Peacock is a plus to Jim Ellis Toyota! Your prices are way too high, for your repair work!!!!! More

by rdavidrice54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

September 12, 2019

Service of car Great people Amanda did great job so did the service technician didn’t have a appointment they were busy but got me out in a good time. More

by poppanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 12, 2019

5,000 mile check I had a 5 o’clock appointment and I got in on time and didn’t have to wait to long to get my vehicle pulled to the back... she was very efficient and More

by bathschebav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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