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4,252 Reviews of Toyota of McDonough - Service Center
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October 07, 2019
New guy? service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. More
by rhondapesce
Verified CustomerEmployees Worked With
Helpful October 07, 2019
Stress free service Really great service. My service writer was amazing she answered all of my questions and was very clear on her answers A1 Customer Service! I don’t ha Really great service. My service writer was amazing she answered all of my questions and was very clear on her answers A1 Customer Service! I don’t have to dread service in the future. More
by wilsonvickie30
Employees Worked With
Dana Hull
October 07, 2019
Customer Service Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A com Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A comfortable waiting area with snacks also helps. More
by Trayc
October 07, 2019
Contagious Paul was great, always smiled. His smile made me smile, contagious. Paul made the experience fun, we had to wait a little because we walked in but a Paul was great, always smiled. His smile made me smile, contagious. Paul made the experience fun, we had to wait a little because we walked in but all in all it was a wonderful experience. More
by DAVIS.D734
Employees Worked With
Paul Tolbert
October 07, 2019
Poor service Long waits even after having an appointment the staff was friendly but the time is not worth it because I could have gone to another dealership and ge Long waits even after having an appointment the staff was friendly but the time is not worth it because I could have gone to another dealership and get better service More
by augustconrad44
October 07, 2019
Service dept. was very slow processing in car in the morning. Arrived for my appt 7:20am. At least 20 plus cars in front of me. I was processed in after 8am. dept. was very slow processing in car in the morning. Arrived for my appt 7:20am. At least 20 plus cars in front of me. I was processed in after 8am. My car was ready at 9:40 am. Or at least when they told me it was ready. I believe I saw the service person complete it at least 15 minutes before that. My previous dealer in Bradenton Fl. Was must more efficient More
by Dan
Employees Worked With
October 07, 2019
Best customer service ever! The team was quick to answer my questions and shuttle me to a restaurant nearby and pick me up. Ten star TEAM Noah,Reed and Raymond! The team was quick to answer my questions and shuttle me to a restaurant nearby and pick me up. Ten star TEAM Noah,Reed and Raymond! More
by bwheeler3
October 07, 2019
Great They are very friendly and the service is wonderful. I would recommend there services to friends and family. Thanks Toyota for a job well done 👍 They are very friendly and the service is wonderful. I would recommend there services to friends and family. Thanks Toyota for a job well done 👍 More
by ZolaPalmer
Employees Worked With
October 04, 2019
No Response from service Purchased 2019 Sienna in May of 2019. had vehicle in on September 13th at 8am for 5000 mile check and other issues with Toyota Connect but was told th Purchased 2019 Sienna in May of 2019. had vehicle in on September 13th at 8am for 5000 mile check and other issues with Toyota Connect but was told they would schedule the following Monday or Tuesday a call to bring vehicle in. No call was received and I called later in week and left message. As yet have not heard anything. Issue was the SOS, speaker not working and phone had issues. Finally called FIVE STAR in Milledgeville, took vehicle in and had to keep it 48 hours, but issues are working fine after Toyota had to replace some parts. Had great customer service experience and my van is working the way it should. More
by BECKY7C
Employees Worked With
Not sure who service technician was, Amanda Cambron
October 03, 2019
10,000 mile check up and service. In and out in less than 45 minutes. Good communication and review of work done. Paul was very professional and answered all questions. Good experience In and out in less than 45 minutes. Good communication and review of work done. Paul was very professional and answered all questions. Good experience. More
by gray8824
Employees Worked With
Paul Tolbert
