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4,273 Reviews of Toyota of McDonough - Service Center
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October 26, 2019
I feel important Amanda in service and Leon Poole salesmen made good on all promises when it came to my car. Please visit them for the best experience. Amanda in service and Leon Poole salesmen made good on all promises when it came to my car. Please visit them for the best experience. More
by KeeKee_BLESSED
October 25, 2019
Reid was great Great place to go if you’re doing maintenance make an appointment ahead of time. Bought my car from them also very friendly staff for the most part Great place to go if you’re doing maintenance make an appointment ahead of time. Bought my car from them also very friendly staff for the most part More
by Dainasims
Verified CustomerOctober 24, 2019
Recall & Mtce Check Oscar was awesome! He made sure I was taken care of in timely manner! I Would highly recommend them for service, sales, and after care Oscar was awesome! He made sure I was taken care of in timely manner! I Would highly recommend them for service, sales, and after care More
by WILLIAMS
Employees Worked With
October 24, 2019
My experience with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to servic with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to service or maintenance for your Vehicle , I’m happy to a great customer of Jim Ellis Toyota of McDonough, thank you. More
by louinelgeorges
Employees Worked With
Other Employees :
Brian Hoe, Steve Davis, William Mason, Amanda Cambron
October 22, 2019
LOW TIRE Everything went well. I showed up with a low tire and everything was taken care of. I Have not had any problems since.. I am happy. Everything went well. I showed up with a low tire and everything was taken care of. I Have not had any problems since.. I am happy. More
by WROACHJ
Employees Worked With
October 22, 2019
Great Customer Service Raymond did a great job. He answered all my questions and was able to resolve the problems I was having with my car. And a big thank you to the guy in Raymond did a great job. He answered all my questions and was able to resolve the problems I was having with my car. And a big thank you to the guy in the parts departnent, who took the time to print out the discount coupon for my new car battery. Keep up the excellent customer service Jim Ellis Toyota crew! More
by karla.yolas2
Employees Worked With
October 22, 2019
Sat for 2hrs. for an oil change and they didn’t even start I went in for an oil change and was told on arrival that it would be 1.5 hrs until completed.Even with that being a unusually long time for that typ I went in for an oil change and was told on arrival that it would be 1.5 hrs until completed.Even with that being a unusually long time for that type of service, Reluctantly, I said “ok”. After waiting for 2 hrs. to be notified that the service was completed. I started looking for my vehicle only to find out it had not even been taken into the shop yet! I then inquired with service personnel and was told told “sorry we had appointments that take priority over walk-ins”. This is totally unacceptable if you have appointments, then tell me!!!! But don’t tell me one thing and totally blow me off! I took time off work to get my errands done and they wasted my time, I am so frustrated with this dealership!!!!!!!!!! More
by jason25atl
Employees Worked With
Amanda Cambron
October 22, 2019
Exceptional service Always a pleasant environment and associates are always helpful 🙂. Appointment needed and shopping/restaurants nearby! Raymond is the Best at Toyota Always a pleasant environment and associates are always helpful 🙂. Appointment needed and shopping/restaurants nearby! Raymond is the Best at Toyota of McDonough. Snacks, coffee, and water More
by kampuskoupons
Employees Worked With
October 21, 2019
This whole service by appointment sucks!! I made an appt for first service time and showed up when first open. Yet somehow there is 10 people ahead of me which in turn cause a simple oil chang I made an appt for first service time and showed up when first open. Yet somehow there is 10 people ahead of me which in turn cause a simple oil change and tire rotation to take an hour and a half. I just for the life of me don’t understand why you schedule that many people at the same time. What’s wrong with first come first serve then at least I know what I’m dealing with. I sure am missing the days when it was McDonough South Toyota. Jim Ellis Toyota took something working fine and had to overthink it. Good job!!! If it wasn’t for the free oil changes I most certainly wouldn’t be back and they won’t get anything more than routine maintenance as long as they are owners. This is no reflection on the service rep or technician as they were exceptional. Management is where this place is seriously lacking! More
by JEFFREY3156
Employees Worked With
Amanda Cambron
October 21, 2019
Great timely updates for my vehicle. I was updated in a timely manner about when my vehicle would be ready and what issues were occurring with my vehicle. I was pleased with the texting I was updated in a timely manner about when my vehicle would be ready and what issues were occurring with my vehicle. I was pleased with the texting system and could call for updates as needed. More
by almac888
Employees Worked With
Noah Peacock
