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4,268 Reviews of Toyota of McDonough - Service Center
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October 30, 2019
5000 mile tire rotation Had an appointment for 2 and wasn't out of the dealership until after 4. My keys were left sitting on the service desk along with others. Had an appointment for 2 and wasn't out of the dealership until after 4. My keys were left sitting on the service desk along with others. More
by mallayne21
Verified CustomerEmployees Worked With
Noah Peacock
October 29, 2019
The service was quick & the associate was very helpful The sales associate was very very helpful She made a reccomdation for me to get a brand new set of tires. She also helped me to get an alignment. Than The sales associate was very very helpful She made a reccomdation for me to get a brand new set of tires. She also helped me to get an alignment. Thank you so much Amanda. She also recommended the shuttle so that I wouldn't have to sit there & wait. More
by shajinawill
Employees Worked With
Amanda Cambron
October 29, 2019
Routine maintenance/oil change Everyone is very friendly... but it takes sooooo long just for an oil change. Even with appointments scheduled, the first time I was there 3 hours and Everyone is very friendly... but it takes sooooo long just for an oil change. Even with appointments scheduled, the first time I was there 3 hours and then on Monday it took 2 hours. Then I was told I have to bring the 4 runner back again for a recall. Again, the folks are very nice, but service is incredibly slow. More
by dillon14142002
Employees Worked With
October 29, 2019
Good! Fast Sheena was a great tech she went over everything with me as far as my vehicle. I like honesty a consistency. I always appreciate service here! Sheena was a great tech she went over everything with me as far as my vehicle. I like honesty a consistency. I always appreciate service here! More
by angeldonaldkelsey
Employees Worked With
Dana Hull
October 26, 2019
Great customer service On my visit for service on Tuesday then scheduled for Thursday both service representatives we very kind, helpful and very timely completion. Thanks f On my visit for service on Tuesday then scheduled for Thursday both service representatives we very kind, helpful and very timely completion. Thanks for such great customer service. More
by abdbkb
Employees Worked With
October 26, 2019
I feel important Amanda in service and Leon Poole salesmen made good on all promises when it came to my car. Please visit them for the best experience. Amanda in service and Leon Poole salesmen made good on all promises when it came to my car. Please visit them for the best experience. More
by KeeKee_BLESSED
October 25, 2019
Reid was great Great place to go if you’re doing maintenance make an appointment ahead of time. Bought my car from them also very friendly staff for the most part Great place to go if you’re doing maintenance make an appointment ahead of time. Bought my car from them also very friendly staff for the most part More
by Dainasims
October 24, 2019
Recall & Mtce Check Oscar was awesome! He made sure I was taken care of in timely manner! I Would highly recommend them for service, sales, and after care Oscar was awesome! He made sure I was taken care of in timely manner! I Would highly recommend them for service, sales, and after care More
by WILLIAMS
Employees Worked With
October 24, 2019
My experience with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to servic with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to service or maintenance for your Vehicle , I’m happy to a great customer of Jim Ellis Toyota of McDonough, thank you. More
by louinelgeorges
Employees Worked With
Other Employees :
Brian Hoe, Steve Davis, William Mason, Amanda Cambron
October 22, 2019
LOW TIRE Everything went well. I showed up with a low tire and everything was taken care of. I Have not had any problems since.. I am happy. Everything went well. I showed up with a low tire and everything was taken care of. I Have not had any problems since.. I am happy. More
by WROACHJ
Employees Worked With
