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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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November 12, 2019

Service Reid was great goes above and beyond for customers. My only complaint was the wait time even with an appointment the wait time was over 2 hours More

by nxglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Glad to be of assist and look forward to helping you again in the future.

November 12, 2019

Fast and friendly people I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) More

by JALBERTOVICENT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to be of assistance to you for all your vehicle needs. Look forward to seeing you for your next service.

November 12, 2019

Correcting Problems Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. More

by rjohnsonjr54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 12, 2019

Good service fast. I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled More

by davewilson914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to hear your experience was quick and great! We appreciate your business and look forward to seeing you again soon.

November 12, 2019

Pleasant My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb More

by Dthannah87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Quimbley
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Appreciate you taking time out of your day to let us know about your service. Hopefully your next trip the wait will not be as long with an appointment. We do look forward to seeing you again soon!

November 12, 2019

Professional, Detailed and Efficient Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service ag More

by rstephens79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Glad to be of assist and look forward to helping you again in the future.

November 11, 2019

Great I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative More

by ESAINTE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to be of assistance to you for all your vehicle needs. Look forward to seeing you for your next service.

November 11, 2019

Great customer service Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for a More

by smwjudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gliem
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review and recommendation. We look forward to seeing you soon!

November 11, 2019

Good long was not that long. Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning More

by stephenrmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 11, 2019

Oil and filter change, tire rotation An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! More

by hawk86q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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