Toyota of McDonough - Service Center

Professional, Detailed and Efficient Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service ag Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service agent again More

Great I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative I was surprised that the wait wasn’t too long. I sat for less than an hr and got to take a look at new cars with a sales representative More

Great customer service Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for a Victoria and Joseph were very attentive to my needs and willing to go the extra mile to take cere of my car. I highly recommend TOYOTA McDonough for all your service needs. I gladly drive out of my way to go there for service. More

Good long was not that long. Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning Love my service the wait was not long at all. I appreciated how Amanda took care of me and got me out the door quickly for a Saturday morning More

Oil and filter change, tire rotation An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! More

Oil change Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car Excellent service.. She helped with all my question. Love the service we always get. Never have a problem getting in for service. Love taking my car in. The wash it as an extra... More

Always pleasant. It is always a pleasant experience when I go for service at Jim Ellis. Nice associates, pleasant waiting room and coffee and water while you wait. D It is always a pleasant experience when I go for service at Jim Ellis. Nice associates, pleasant waiting room and coffee and water while you wait. Dana was friendly and quick to wait on me. The service was quick and easy. More

Great fast service They were very fast with helping me get my issue with my truck solved and getting me back on the road. They kept me updated on each step until my keys They were very fast with helping me get my issue with my truck solved and getting me back on the road. They kept me updated on each step until my keys were back in my hand More

Great Service Amanda and crew were awesome. A lot of businesses could learn about great customer service from these folks. I will be back in the future. Amanda and crew were awesome. A lot of businesses could learn about great customer service from these folks. I will be back in the future. More

Good Experience, Long Wait Everyone is very helpful and polite. Good experience. Only complaint is long waits but the staff does a good job handling the high volume. I guess it Everyone is very helpful and polite. Good experience. Only complaint is long waits but the staff does a good job handling the high volume. I guess it should be expected in a high volume dealership. S More