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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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November 12, 2019

I had Great expriense with Oscar Johnson he was very great I had great experience here at Toyota in McDonough and mr Oscar was great service advisor and I certinaly will come back and I will send my cousins an More

by mohammadkhan157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the recommendation and positive feedback. We are glad to assist and look forward to helping you in the near future.

November 12, 2019

Excellent Experience all around Reid is a very professional and knowledgeable Service Professional. He was very helpful. Our car was completed as planned and in the time frame we w More

by mdavidson30252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Glad to be of assist and look forward to helping you again in the future.

November 12, 2019

Easy to get in and out. The seems to break my antenna but I Great shop and has good customer service. I didn't have to wait long. They seems to break my antenna each time and I know they will fix it. Great cust More

by PAULETTE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me.

November 12, 2019

I had great experience everyone was so nice Milton and Oscar theses guys are spot on Bout are very nice and very helpful Milton was my salesman and he was so nice He still calls to see is e More

by f.harris64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Hall
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Very glad to assist you with the purchase of your vehicle. Please reach out if there is anything we can do to help in the future. Look forward to seeing you in the near future.

November 12, 2019

Everything was great I got service appointment on Saturday, but nothing waited at all. Everything went smooth and great. But I have to say only one negative thing, no to More

by Ikuko Kinoshita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

November 12, 2019

Service Reid was great goes above and beyond for customers. My only complaint was the wait time even with an appointment the wait time was over 2 hours More

by nxglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Glad to be of assist and look forward to helping you again in the future.

November 12, 2019

Fast and friendly people I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) More

by JALBERTOVICENT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to be of assistance to you for all your vehicle needs. Look forward to seeing you for your next service.

November 12, 2019

Correcting Problems Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. More

by rjohnsonjr54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

November 12, 2019

Good service fast. I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled More

by davewilson914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to hear your experience was quick and great! We appreciate your business and look forward to seeing you again soon.

November 12, 2019

Pleasant My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb More

by Dthannah87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Quimbley
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Appreciate you taking time out of your day to let us know about your service. Hopefully your next trip the wait will not be as long with an appointment. We do look forward to seeing you again soon!

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