Toyota of McDonough - Service Center

New purchase Brian was great. He was friendly and not pushy. I would definitely.buy another car from him and I would send my friends his way. The problem i had was Brian was great. He was friendly and not pushy. I would definitely.buy another car from him and I would send my friends his way. The problem i had was when we purchased a warranty, which we never do, but since my husband has been sick, he wanted to get it. The guy asked how much We will be driving it in a year and we said 12,000. He put figures in his calculator.and came up with a number then he divided it and SAID it will add about 15.00 more to our payment. We had been there since 3:30 and it was after 9, so we signed and left. After leaving I realized that was wrong that it was not 15 but 30 that was added. The only way it could have been 15 is if he would have divided it by 150 mths. I emailed him and asked if there was mistake and he emailed me and said my husband was the one that came up with 15. That was impossible, we did not have the figures, he was the one using a calculator and I didn't realize I needed to go behind him and check his math. Lessons learned and will never let anyone do the math without me checking it. More

Awesome Customer Service My 2003 Corolla was not getting good gas mileage and Raymond recommended the throttle body service, something I have never had done since buying the c My 2003 Corolla was not getting good gas mileage and Raymond recommended the throttle body service, something I have never had done since buying the car 16 years ago. I took it in last Saturday and now it's running much better. Thank you Raymond for being so knowledgeable and providing superior customer service. More

Service for car I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Mi I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Millikan. He’s helped me a couple of times but this past Saturday, Reid was my service representative and went above and beyond for me and my car. He was extremely transparent and personable and I felt that he actually took the time working with me and ensuring I had a wonderful experience. Based off all experiences I’ve had with Reid, I know I am in good hands and really appreciate his exceptional customer service. More

Awesome I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your fa I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your family. More

Forgot to repair a tail light Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician verbalized plans to check. Spoke with the same technician by phone later and he said my light wasn’t out. Came to pick up vehicle and light was out and this was clear. Thankfully, the manager addressed situation promptly within 6 minutes or less with the repair and apologized for the confusion. Technician said he thought I was referring to the brake light. When I initially mentioned an issue, he said they would check all lights. More

Service I always get good service here I brought my car from this dealer .....I have no complain....Everyone is friendly when you pull up you get waited on v I always get good service here I brought my car from this dealer .....I have no complain....Everyone is friendly when you pull up you get waited on very fast... More

Amanda in Service As a female I would only see a few people for service. Amanda is excellent. She is honest and treats you the way she wants to be treated. Also Brandon As a female I would only see a few people for service. Amanda is excellent. She is honest and treats you the way she wants to be treated. Also Brandon in express is amazing. More

Georgia's Best I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. A I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. Also, the service department is great. They have always taken care of my vehicles. When YOU go here you are FAMILY. More

Much better than before I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire I honestly stopped coming to this service center awhile back after buying my car due to some very unfortunate issues and then the discovery of a "tire repair" that wasn't actually completed and I was charged for. But, it turned me off from returning, even with the free oil changes for my car. Fast-forward almost 10 months later and I returned to get some actual service done on my car. Firstly I scheduled my appointment over the phone as I was nearby and needed an oil change. They got me in easily for Tuesday. They also had me out in 20-30 minutes... It was nice. Add in the texting after my visit to discuss questions on the safety checklist and I was very pleased. Gotta appreciate the changes where they've come and I'm happy with it. More