4,273 Reviews of Toyota of McDonough - Service Center
Oil change great and fast We had a fast and friendly experience. The waiting area was clean and welcoming. Quiet and nice tv choices. I loved the tea and coffee selections We had a fast and friendly experience. The waiting area was clean and welcoming. Quiet and nice tv choices. I loved the tea and coffee selections More
Amazing Customer Service Raymond treaded me as a royal guest. He ensured that my car was taken care off properly and even got a lyft to/ from home as my car would've taken 5-6 Raymond treaded me as a royal guest. He ensured that my car was taken care off properly and even got a lyft to/ from home as my car would've taken 5-6 hours to get it fixed. Very clean place and everyone is very friendly. More
Customer service I had to return to complete service for 11/19/19 .wait period was almost three hours without any communication. Didn't notice I was given the wrong I had to return to complete service for 11/19/19 .wait period was almost three hours without any communication. Didn't notice I was given the wrong key until I got to my car. More
Good experience This was my first time booking a service appointment online. The process was easy and took a short time. On the day of my appointment I was greeted a This was my first time booking a service appointment online. The process was easy and took a short time. On the day of my appointment I was greeted as soon as I pulled into the service area. Check in was easy. After my vehicle was inspected both the service advisor and technician that inspected my vehicle met with me. They went over the results of the inspection, indicating which items needed immediate attention and which could be deferred. They answered all my questions. I approved what I wanted done and returned to the customer lounge. My service advisor kept me updated on the progress of work. When my vehicle was ready my service advisor went over everything on the invoice, provided a copy of the full inspection report and took me to the cashier. Checkout was fast and I was on my way. More
Fast and professional service I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. More
Outstanding service Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle i Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle in quickly. More
Point check service I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room More
Superior customer service Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I h Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I had to leave it for service for a few hours. Definitely will recommend and will return! More
Great service Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. More
Prompt, with excellent customer cum service provider relatio My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre More