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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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December 04, 2019

Great Service I would like to thank Jim Ellis for having great quality service and great customer service you can’t bet no where. I would recommend Jim Ellis TOYOTA More

by mims8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erma , Misty Powers, Tim Hackney, Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 03, 2019

In and Out Service was great in and out no issues. had Camry oil changed and 20,000 mile checkup done. Waiting area great coffee great and Service team best in More

by hk1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 01, 2019

good service I enjoyed my visit to Jim Ellis Toyota and I know you will too. The service was good and I will recommend this location to my friends. More

by 2127osmosis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 01, 2019

Great Service Amanda was great! She advised on what we needed now vs. what we needed later. The services was promised in 2 hours and Amanda contacted us before then More

by olabodeoginni83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 01, 2019

Great Service Raymond is always great! He is very nice and helpful. the wait time was as expected and he kept me up to date during the whole visit. More

by Ehall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

December 01, 2019

Always great service! Reid is the best! My husband and I both drive Toyota’s. Reid is exceptional and we ask for him by name. He knows his stuff and that’s saying something More

by sandee.harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

It is my goal to provide great customer service. I am glad to hear you were pleased with your visit. I do appreciate your feedback and look forward to seeing you soon.

November 30, 2019

Very good at customer service Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil More

by cathypetty5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

November 30, 2019

Excellent Tires Rotated. Raymond always provide excellent service with my vehicle. I never have any problems once my car is service here. I will continue to bri More

by Arif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

November 30, 2019

Service I brought my van in for service and was greeted by Raymond with friendly smile and he helped me complete my service. He made everything go very smoot More

by mercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

November 30, 2019

Maintenance Reid was very nice, took time to explain everything, and gave me a good price. No complaints. I appreciate the snacks and coffee and water. More

by cdkinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

It is my goal to provide great customer service. I am glad to hear you were pleased with your visit. I do appreciate your feedback and look forward to seeing you soon.

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