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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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December 06, 2019

Service repairs Reid was very helpful. He explained all the option I had and the pricing differences. I would highly recommend the service Dept. at Jim Ellis Toyota More

by wrhammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Its a pleasure to assist you! Thank you for the positive feed back. Look forward to seeing you soon for your next visit.

December 05, 2019

It was great.. I was quoted a 2 hour wait time but. It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my More

by antbz1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

Service recieved at service department Fast service, courtesy, acted fast in getting issues i had come up on pricing settled. Phone call was returned as promised, and appointment to get su More

by lilasmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 04, 2019

Simple oil change A simple oil change that remained simple. No surprises: oil was changed, fluids topped off, and tires inflated to correct air pressure. Happy for a More

by cerulean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

Great Service I would like to thank Jim Ellis for having great quality service and great customer service you can’t bet no where. I would recommend Jim Ellis TOYOTA More

by mims8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erma , Misty Powers, Tim Hackney, Noah Peacock
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 04, 2019

Repair key chain problems. My return visit much better than the first on. One thing I was not satisfied with. It was very winded and cold that morning and no employe More

by top62catyahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN LEMASTER, Dana Hull
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 03, 2019

In and Out Service was great in and out no issues. had Camry oil changed and 20,000 mile checkup done. Waiting area great coffee great and Service team best in More

by hk1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 01, 2019

good service I enjoyed my visit to Jim Ellis Toyota and I know you will too. The service was good and I will recommend this location to my friends. More

by 2127osmosis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 01, 2019

Great Service Amanda was great! She advised on what we needed now vs. what we needed later. The services was promised in 2 hours and Amanda contacted us before then More

by olabodeoginni83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 03, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 01, 2019

Great Service Raymond is always great! He is very nice and helpful. the wait time was as expected and he kept me up to date during the whole visit. More

by Ehall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We look forward to seeing you again soon!

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