Toyota of McDonough - Service Center

Recall remedy Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait wit Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait with a book to read and I wasn't disappointed. Restrooms very clean. More

AMAZING Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! More

Quality service My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going th My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going there in the future, due to the professional way in which I was treated. More

Reid is knowledgeable, caring, Personable. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. More

Best experience so far Amanda made sure that I had the best experience I’ve had at this dealership so far. Thanks Amanda for being so awesome! You’re the absolute bes Amanda made sure that I had the best experience I’ve had at this dealership so far. Thanks Amanda for being so awesome! You’re the absolute best! More

Service repairs Reid was very helpful. He explained all the option I had and the pricing differences. I would highly recommend the service Dept. at Jim Ellis Toyota Reid was very helpful. He explained all the option I had and the pricing differences. I would highly recommend the service Dept. at Jim Ellis Toyota More

It was great.. I was quoted a 2 hour wait time but. It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my name over the PA a few times.. Great Time at the dealership More

Service recieved at service department Fast service, courtesy, acted fast in getting issues i had come up on pricing settled. Phone call was returned as promised, and appointment to get su Fast service, courtesy, acted fast in getting issues i had come up on pricing settled. Phone call was returned as promised, and appointment to get suv serviced More

Simple oil change A simple oil change that remained simple. No surprises: oil was changed, fluids topped off, and tires inflated to correct air pressure. Happy for a A simple oil change that remained simple. No surprises: oil was changed, fluids topped off, and tires inflated to correct air pressure. Happy for a quick process. More

Repair key chain problems. My return visit much better than the first on. One thing I was not satisfied with. It was very winded and cold that morning and no employe My return visit much better than the first on. One thing I was not satisfied with. It was very winded and cold that morning and no employee offered me a ride back to my residence. At the age of 77 and a 27 years disable veteran that was not the most comfortable thing to do. More