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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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December 13, 2019

Amazing customer service All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of More

by MMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 13, 2019

Reid is always a pleasure to deal with! The service department is always clean and pleasant. The waiting area is a comfortable place to relax as your car/truck is being serviced. Reid is t More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 12, 2019

Awesome service center They started on time, finished in an hour, and did an awesome job. I could not be happier with the service I received. I am a customer for life. More

by bubbleskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 12, 2019

Mantinance car service Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. More

by jaquitaburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

December 12, 2019

Oil change Ms Amanda was right on it. I believe she does for everyone.she have great customer service skills to keep up with.great service.thanks and we see you More

by josevinylsvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 12, 2019

Great experience The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. More

by wabatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 12, 2019

Service was quicker than expected! I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotel More

by Damika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 10, 2019

Wonderful Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each t More

by bonomipaolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback and the recommendation. We look forward to seeing you again soon!

December 10, 2019

Great service First visit to this dealership it was a great experience. The staff was professional and courteous. I had an appointment scheduled and the wait was sh More

by nikkolmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 09, 2019

Oil change and tire rotation We had a service appointment for the following morning, when my wife went in to drop off the vechicle the evening before the service adviser advised t More

by KKED2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Jim Ellis Toyota of McDonough responded

Its a pleasure to assist you! Thank you for the positive feed back. Look forward to seeing you soon for your next visit.

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