Toyota of McDonough - Service Center

Great experience The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. More

Service was quicker than expected! I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotel I did not have an appointment and was given a 2 hour estimated time of completion. I was done in about an hour. I had my laptop to work my job remotely and was provided with a private room to setup in...away from the general TV waiting room. This was my first service (complimentary) on my new 2019 Camry and I was very pleased. Amanda was very pleasant and showed me around the service waiting and coffee/snack area before I settled into the private room. More

Wonderful Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each t Friendly and wonderful environment to be at.will recommended to family and friends. Fast and effective team work I want to see more of that each time. More

Great service First visit to this dealership it was a great experience. The staff was professional and courteous. I had an appointment scheduled and the wait was sh First visit to this dealership it was a great experience. The staff was professional and courteous. I had an appointment scheduled and the wait was short for the work to be completed. I really appreciated the free car wash. More

Oil change and tire rotation We had a service appointment for the following morning, when my wife went in to drop off the vechicle the evening before the service adviser advised t We had a service appointment for the following morning, when my wife went in to drop off the vechicle the evening before the service adviser advised they should be able to handle the work that evening. This was huge to my family because it saved us time and kept us from having to return the following day to pick up the vechicle. Thank you!!!! More

Recall remedy Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait wit Everyone was very polite, kind, and friendly. The very comfortable waiting room made my 2+ hours very pleasant. I went prepared for a long wait with a book to read and I wasn't disappointed. Restrooms very clean. More

AMAZING Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! Very helpful, the service is up the part ! I feel very comfortable with leaving my car at Toyota!Great customer service. amazing team ! Team work ! More

Quality service My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going th My vehicle was serviced in a timely manor even though it was not purchased there. I do not live in the city it is located in. I will consider going there in the future, due to the professional way in which I was treated. More

Reid is knowledgeable, caring, Personable. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. Reid is a pleasure to work with. He takes a personal interest in my vehicle. I bring my Lexus to him instead of to the Lexus because I trust him. More

Best experience so far Amanda made sure that I had the best experience I’ve had at this dealership so far. Thanks Amanda for being so awesome! You’re the absolute bes Amanda made sure that I had the best experience I’ve had at this dealership so far. Thanks Amanda for being so awesome! You’re the absolute best! More