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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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December 16, 2019

Awesome! Really good service. She helped me out with my service on my car. She also helped me to get to get my car back as fast as possible! More

by RandomName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 14, 2019

My 2018 RAV4 goes to Jim Ellis I took my car to a convenient and close Toyota dealership, Jim Ellis Toyota of McDonough. My car was there to have its oil changed. The procedure was More

by jockbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 14, 2019

Great Customer Service Everyone in the service department are very knowledgeable and helpful. They go above and beyond to make your experience a positive one. I feel very we More

by Samiowens0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 13, 2019

Awesome I was pleased with the service. I highly recommend!! Amanda and Noah was great! The wait time was short. Thank you Jim Ellis for a wonderful team!! More

by greenmichael000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 13, 2019

Service repairs Excellent service, kept me informed about the repairs. Friendly and helpful. Highly recommend using Jim Ellis service. Pricing is very fair and fas More

by wrhammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 13, 2019

Reid is always a pleasure to deal with! The service department is always clean and pleasant. The waiting area is a comfortable place to relax as your car/truck is being serviced. Reid is t More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 13, 2019

Amazing customer service All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of More

by MMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 12, 2019

Awesome service center They started on time, finished in an hour, and did an awesome job. I could not be happier with the service I received. I am a customer for life. More

by bubbleskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 12, 2019

Mantinance car service Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. More

by jaquitaburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

December 12, 2019

Oil change Ms Amanda was right on it. I believe she does for everyone.she have great customer service skills to keep up with.great service.thanks and we see you More

by josevinylsvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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