Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,268 Reviews of Toyota of McDonough - Service Center
Sort by
December 30, 2019
review service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the an service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the answers I would use him again and recommend friends. More
by TRACY.BURTON
Verified CustomerEmployees Worked With
Milton Hall
December 30, 2019
appointment was on time and very professional service Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be back! thank you! More
by sahlbug
Employees Worked With
Amanda Cambron
December 27, 2019
Great Service Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. More
by briaunnaj
Employees Worked With
Daniel Feliciano
December 27, 2019
Staff is unfriendly and unprofessional If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve se If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve seen the customer and customer has been waiting several minutes. You should not grab your cell phone to send a text, glance at and ignore the customer. “Yeah dude, I’m still standing here!” A simple acknowledgment such as “I’ll be with you in a moment” goes a long way. Not one but two staff members were unfriendly and unprofessional. The guy at the check in counter and the girl at the cashier. I did not work with these people, they were the ones on staff at pick up. More
by AG
Employees Worked With
December 27, 2019
Great Catch! My car had a warrenty out and Mr. Noah Peacock caught it and let me know after coming in for an Oil change. We had the car scheduled at my convenience My car had a warrenty out and Mr. Noah Peacock caught it and let me know after coming in for an Oil change. We had the car scheduled at my convenience and it was all ready to ride again after a short time in the shop. Thanks to you Toyota Team, I was able to feel safe on the road once more! I appreciate all of you involved! More
by dcgbusiness91
Employees Worked With
Noah Peacock
December 23, 2019
Excellent Customer Service Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appr Both, Raymond and other gentleman who worked Saturday morning ( White guy) can’t remember his name are AWESOME! Thanks for the help with service. Appreciate! More
by bill9460
December 23, 2019
Oil Change good and checked my oils and wheel alignment abut they said some wheels screes are not good so they can not change wheel lineament. so they did not ta good and checked my oils and wheel alignment abut they said some wheels screes are not good so they can not change wheel lineament. so they did not take wheel alignment money. More
by gattu07
Employees Worked With
December 23, 2019
Now that I have a new service contact, Ried, it's much bette Before it was sold to Jim Ellis I had quit using Toyota McDonough. I want and don't mind paying for service needed but sometimes they are overboard on Before it was sold to Jim Ellis I had quit using Toyota McDonough. I want and don't mind paying for service needed but sometimes they are overboard on what is needed. Looking forward to a new year. More
by CTWILLEY
Employees Worked With
December 23, 2019
Routine service visit Good experience all aspects. Waiting for parts to come in for a recall followed by notification in order to set up Subsequent appointment for that. Good experience all aspects. Waiting for parts to come in for a recall followed by notification in order to set up Subsequent appointment for that. More
by kapitankurt
Employees Worked With
Don’t remember
December 23, 2019
Fast Service The check in was fast and the service advisor was great! I do not remember my service advisor’s name but she was detailed and very organized! Great se The check in was fast and the service advisor was great! I do not remember my service advisor’s name but she was detailed and very organized! Great service advisor! More
by abarnes
Employees Worked With
