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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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January 06, 2020

Amanda was very attentive and she took care of my issue immediately. I did not even have to wait as I long as was estimated. More

by corettajones
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 03, 2020

Service Department Reid is very helpful and knowledgeable. Explains all your options and tries to work with your budget. I always try to deal with Reid when booking an a More

by steveair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic Brandon
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 01, 2020

Service Review Service was completed in a decent time with an appointment. Dana was my service tech and shes great. I request her every time. Will definitely be back More

by tr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 01, 2020

Got it done! Much better than my last visit when the power went out. This visit went very well and the requested services seem to be performed as good as or bette More

by bobss01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 31, 2019

Amazing service, Thanks Amanda! Quick service and very friendly staff. For my first time bringing my truck in I had a great experience thanks to the attentiveness and patience of Ama More

by edgy.maldonado9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 30, 2019

review service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the an More

by TRACY.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you was my pleasure. I look forward to seeing you in the near future. Refer all your friends and family to me.

December 30, 2019

appointment was on time and very professional service Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be More

by sahlbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 27, 2019

Great Service Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. More

by briaunnaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It is our pleasure assisting you and we look forward to seeing you again soon.

December 27, 2019

Staff is unfriendly and unprofessional If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve se More

by AG
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 27, 2019

Great Catch! My car had a warrenty out and Mr. Noah Peacock caught it and let me know after coming in for an Oil change. We had the car scheduled at my convenience More

by dcgbusiness91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

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