4,273 Reviews of Toyota of McDonough - Service Center
Service Department Reid is very helpful and knowledgeable. Explains all your options and tries to work with your budget. I always try to deal with Reid when booking an a Reid is very helpful and knowledgeable. Explains all your options and tries to work with your budget. I always try to deal with Reid when booking an appointment. More
Service Review Service was completed in a decent time with an appointment. Dana was my service tech and shes great. I request her every time. Will definitely be back Service was completed in a decent time with an appointment. Dana was my service tech and shes great. I request her every time. Will definitely be back. More
Got it done! Much better than my last visit when the power went out. This visit went very well and the requested services seem to be performed as good as or bette Much better than my last visit when the power went out. This visit went very well and the requested services seem to be performed as good as or better than expected. I especially appreciate the personal attention given by Reid. He took the time to make some recommendations that were right on...Thanks! More
Amazing service, Thanks Amanda! Quick service and very friendly staff. For my first time bringing my truck in I had a great experience thanks to the attentiveness and patience of Ama Quick service and very friendly staff. For my first time bringing my truck in I had a great experience thanks to the attentiveness and patience of Amanda Cambron, She answered all my questions and even walked to the parking to move my truck for me to the car waiting area. More
review service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the an service was great, Milton was excellent and professional through the whole process. If I needed clarification he went to hos managers and got the answers I would use him again and recommend friends. More
appointment was on time and very professional service Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be Very friendly and professional! work done in a timely manner and it sure was nice to get a free ride home while work was being completed. we will be back! thank you! More
Great Service Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. Every time I come here the service is timely and the staff is always friendly. They are very helpful with getting you a good deal too. More
Staff is unfriendly and unprofessional If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve se If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve seen the customer and customer has been waiting several minutes. You should not grab your cell phone to send a text, glance at and ignore the customer. “Yeah dude, I’m still standing here!” A simple acknowledgment such as “I’ll be with you in a moment” goes a long way. Not one but two staff members were unfriendly and unprofessional. The guy at the check in counter and the girl at the cashier. I did not work with these people, they were the ones on staff at pick up. More
Great Catch! My car had a warrenty out and Mr. Noah Peacock caught it and let me know after coming in for an Oil change. We had the car scheduled at my convenience My car had a warrenty out and Mr. Noah Peacock caught it and let me know after coming in for an Oil change. We had the car scheduled at my convenience and it was all ready to ride again after a short time in the shop. Thanks to you Toyota Team, I was able to feel safe on the road once more! I appreciate all of you involved! More