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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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January 09, 2020

Very professional and high quality service center Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this More

by john.spitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 08, 2020

I’m new to the Georgia area and this was my first visit to the dealership. Amanda made my experience the best from the moment I walked in until I left. She even got me out in good timing for work even with More

by kayla_molete
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 08, 2020

I had an appointment to have tires rotated . It took 3 hours with an appointment. I stood to be acknowledged about 10 minutes I was very disappointed as this was my first visit. More

by myconnell
Recommend Dealer
No
Employees Worked With
There was a lady training, Noah Peacock
January 08, 2020

First Service for my 2019 Prius Dana is an absolute pleasure. She made servicing my vehicle easy and enjoyable. I will definitely buy my next vehicle at Jim Ellis Toyota McDonough. More

by cemjr148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 08, 2020

Great customer service. Listened to my concerns and assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. More

by Steph
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 08, 2020

Not at all busy like it usually is. Got in and out in less than 1 hour. As always, Oscar was very nice and helpful. More

by tclimo
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 08, 2020

Courteous and Clean Transportation On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, More

by keta2moro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 08, 2020

Outstanding, got in and out quickly! Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid More

by CLANK1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 07, 2020

I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More

by alp1142
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 06, 2020

Amanda was great!!! She help to inform of services that I need that I was but informed about before. She was very nice and polite More

by jeaneawalters
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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