4,273 Reviews of Toyota of McDonough - Service Center
Very professional and high quality service center Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dealership. This is my 4th 4-Runner and I only have them serviced at Toyota McDonough. More
I’m new to the Georgia area and this was my first visit to the dealership. Amanda made my experience the best from the moment I walked in until I left. She even got me out in good timing for work even with to the dealership. Amanda made my experience the best from the moment I walked in until I left. She even got me out in good timing for work even with me being a walk-in. Best service ever!!! More
I had an appointment to have tires rotated . It took 3 hours with an appointment. I stood to be acknowledged about 10 minutes I was very disappointed as this was my first visit. hours with an appointment. I stood to be acknowledged about 10 minutes I was very disappointed as this was my first visit. More
First Service for my 2019 Prius Dana is an absolute pleasure. She made servicing my vehicle easy and enjoyable. I will definitely buy my next vehicle at Jim Ellis Toyota McDonough. Dana is an absolute pleasure. She made servicing my vehicle easy and enjoyable. I will definitely buy my next vehicle at Jim Ellis Toyota McDonough. More
Great customer service. Listened to my concerns and assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. More
Not at all busy like it usually is. Got in and out in less than 1 hour. As always, Oscar was very nice and helpful. less than 1 hour. As always, Oscar was very nice and helpful. More
Courteous and Clean Transportation On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, but he is a good multi-tasker. He made sure each customer waiting was acknowledged. More
Outstanding, got in and out quickly! Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid is always professional and explains the details regarding the service provided. More
I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More
Amanda was great!!! She help to inform of services that I need that I was but informed about before. She was very nice and polite need that I was but informed about before. She was very nice and polite More