Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

Sort by
January 13, 2020

Thank you Amanda for helping us with my Prius, you are a nice person and make us want to come back to this dealer again. Thanks again Amanda. More

by lizzybaker
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 12, 2020

Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun More

by Tumblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

January 12, 2020

Great place and great people They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shu More

by edward.schuppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 10, 2020

10k service Happy with service. However, I notice once i got home, the windshield revisor was topped off. Since I was introduced to Reid, I think my service will More

by ditomax101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

January 10, 2020

My sales rep Reid was excellent and he is super knowledgeable and friendly and to be honest he is one of the reasons I keep coming back because he makes my life much easier through out the whole pr More

by a_shurab
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

January 09, 2020

I appreciate Reid my service mgr. working with me to get the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! More

by sjmcwhorter1
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 09, 2020

Fast Service awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends More

by PEPSI3628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 09, 2020

Had a 9am appointment for oil change and tire rotation. Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not r More

by ivancornier
Recommend Dealer
No
Employees Worked With
Dana Hull
January 09, 2020

Fast and friendly I received email reminders about my 25k service being due, was able to schedule my appointment online and the work was done before the time I was told More

by cgansel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember.
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate you taking the time out of your busy schedule to give us a five star review. We look forward to seeing you for your next service and please let us know if you need anything before your next service.

January 09, 2020

Ray was very knowledgeable and kept me informed with the status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown More

by sdbrown505
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

...
392
...