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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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January 15, 2020

The best and always on top of her game! Never ever wounder when my car is done and the work is complete. Go see her and you want be disappointed More

by bamabuddy2017
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 14, 2020

I had an appt & I wasn't informed they were busier than usual. Not happy with waiting 2& 1/2 hours for an oil change. More

by Von
Recommend Dealer
No
Employees Worked With
Noah was the name that set up my appt. He was not the person who served me upon arrival., Noah Peacock
January 14, 2020

I had my car towed to Jim Ellis due to a flat tire. Raymond provided excellent customer service. My tire was patched with no further problems. More

by karla.yolas2
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 14, 2020

Better than expected Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an More

by orod25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 13, 2020

Efficient and and friendly service. Raymond’s customer service is outstanding. He greets you with a smile and provides thorough explanations of services required. Raymond arranged a rid More

by elhammond65don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

January 13, 2020

Thank you Amanda for helping us with my Prius, you are a nice person and make us want to come back to this dealer again. Thanks again Amanda. More

by lizzybaker
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 12, 2020

Recall Service My service advisor, Raymond gave me a good impression from the beginning. Raymond offered me a rental knowing my vehicle wouldn't be ready. And commun More

by Tumblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback, it was my pleasure assisting you. I look forward to assisting you in the future.

January 12, 2020

Great place and great people They are very committed to customer service and the safety of their customers. They communicate well during your service experience. They have a shu More

by edward.schuppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 10, 2020

10k service Happy with service. However, I notice once i got home, the windshield revisor was topped off. Since I was introduced to Reid, I think my service will More

by ditomax101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

January 10, 2020

My sales rep Reid was excellent and he is super knowledgeable and friendly and to be honest he is one of the reasons I keep coming back because he makes my life much easier through out the whole pr More

by a_shurab
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Pleasure was mine assisting you with your service. I look forward to seeing you in the future for your service needs.

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