4,273 Reviews of Toyota of McDonough - Service Center
I had my car serviced here a few days ago and Raymond and his team were so good I decided to bring in my wife’s sequoia. It’s at least an hour and a half drive to and from this dealership, shows how good the his team were so good I decided to bring in my wife’s sequoia. It’s at least an hour and a half drive to and from this dealership, shows how good the service department really is. Thank you Jim Ellis Toyota More
Amanda was friendly and efficient. I didn’t have an appointment and my oil change was completed just over a hour. Thank you Jim Ellis Toyota! appointment and my oil change was completed just over a hour. Thank you Jim Ellis Toyota! More
I was unable to reach Service to schedule an appt. yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant dem yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant demeanor. He made the entire experience vertical enjoyable and I will be back for future service on my Rav4 (new to me). More
Reid Millikan is the Greatest! I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. an I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. and his vast experience. More
Polite service from everyone I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointmen I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointment. They advised I would be ready to go in an hour but in 45 minutes I was on my way! Thank you! More
service for my CHR All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there. More
Terrible. The service tech ignored me . It took two and a half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questio half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questions on how long it would take and what type of oil they were using. On top of all this they refused to give me a paper copy of my inspection report More
Amazing experience from day one. Now there's a reminder of your appointment. I work long hrs so I cannot directly say when my schedule will all me to come in for my appt. BUT you guys worked w/ my schedule of your appointment. I work long hrs so I cannot directly say when my schedule will all me to come in for my appt. BUT you guys worked w/ my schedule and put in from the time I got there. The best!!!!!! More
The service advisor was great! (Amanda) And after explaining the situation which involved a TSB, she already had it printed out and ready for the maintenance tech. The parts were replaced and the is explaining the situation which involved a TSB, she already had it printed out and ready for the maintenance tech. The parts were replaced and the issue was resolved. She also contacted Toyota Finance and was able to have the repair approved under the extended warranty! More
Excellent servicr Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well return as needed. More