Back

Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

Sort by
January 23, 2020

I had my car serviced here a few days ago and Raymond and his team were so good I decided to bring in my wife’s sequoia. It’s at least an hour and a half drive to and from this dealership, shows how good the More

by timhackney7
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 23, 2020

Amanda was friendly and efficient. I didn’t have an appointment and my oil change was completed just over a hour. Thank you Jim Ellis Toyota! More

by vmat2021984
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 23, 2020

I was unable to reach Service to schedule an appt. yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant dem More

by skkcopeland
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 22, 2020

Reid Millikan is the Greatest! I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. an More

by Keith Colvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

January 22, 2020

Polite service from everyone I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointmen More

by feilkejacque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 21, 2020

service for my CHR All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there More

by DaveChr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

January 21, 2020

Terrible. The service tech ignored me . It took two and a half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questio More

by dbjames0443
Recommend Dealer
No
Employees Worked With
Noah Peacock
January 20, 2020

Amazing experience from day one. Now there's a reminder of your appointment. I work long hrs so I cannot directly say when my schedule will all me to come in for my appt. BUT you guys worked w/ my schedule More

by jonnyvicci
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 20, 2020

The service advisor was great! (Amanda) And after explaining the situation which involved a TSB, she already had it printed out and ready for the maintenance tech. The parts were replaced and the is More

by AMB1
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 20, 2020

Excellent servicr Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well More

by kdavidso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

...
390
...