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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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January 24, 2020

Sliding door When I came for my car, the paper work had not been sent to payment counter. Had to wait for it to be printed and then finally checked out. Was told More

by BHUTCH0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

January 24, 2020

Great salesmen and great service. Enjoyed the opportunity they gave me. Mr. Ali lead the way. Toyota is an awesome dealership and I look forward to continue being a valued customer More

by tiffanyraglin21
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

January 24, 2020

Excellent Every time I come in Raymond Persaud takes very good care of me. Very professional and considerate. He keeps me informed and up to date on what is go More

by mays2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 24, 2020

Oscar was very polite and funny and didn’t push me to get anything I didn’t want like the Stonecrest Toyota. Reid was also very polite and very upbeat in welcoming me. More

by kelsiecarlson96
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 23, 2020

Oscar was a great customer service rep! This was my first time at this dealership and the experience was smooth and quick. The service was friendly and I would highly recommend! Great job More

by kathryn.alazzawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 23, 2020

I had my car serviced here a few days ago and Raymond and his team were so good I decided to bring in my wife’s sequoia. It’s at least an hour and a half drive to and from this dealership, shows how good the More

by timhackney7
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 23, 2020

Amanda was friendly and efficient. I didn’t have an appointment and my oil change was completed just over a hour. Thank you Jim Ellis Toyota! More

by vmat2021984
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 23, 2020

I was unable to reach Service to schedule an appt. yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant dem More

by skkcopeland
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 22, 2020

Reid Millikan is the Greatest! I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. an More

by Keith Colvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

January 22, 2020

Polite service from everyone I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointmen More

by feilkejacque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

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