Toyota of McDonough - Service Center

Thanks to Raymond in the service department for turning a bad experience into one that will keep me as a customer. He follow up with me and ensured I was taken care of. bad experience into one that will keep me as a customer. He follow up with me and ensured I was taken care of. More

great service Reid was friendly, helpful and very professional .He made my 40000 mile service easy and fairly quick. I felt good about the overall experience and th Reid was friendly, helpful and very professional .He made my 40000 mile service easy and fairly quick. I felt good about the overall experience and the way it was done in a timely manor. More

Great Service experience I’m a regular at Jim Ellis Toyota. The service is superb to other Toyota dealerships I’ve done business with. The service technician explained what th I’m a regular at Jim Ellis Toyota. The service is superb to other Toyota dealerships I’ve done business with. The service technician explained what they were going to be doing to resolve my problem. She gave me a quote and after the work was complete it was right on the money. Service area was very clean and everyone was very friendly. More

Good experience! The staff was very professional. The dealer ship is very clean and organized. I love that you get a complimentary car wash. I will be taking my car back in the future. dealer ship is very clean and organized. I love that you get a complimentary car wash. I will be taking my car back in the future. More

This was my first experience with Toyota. The customer service was pretty good. The wait was a little longer than I expected but it was a Monday so I could understand why. service was pretty good. The wait was a little longer than I expected but it was a Monday so I could understand why. More

Appt. scheduled 1-28 service very good. Told to come back next day 1-29for not working speakers ordered to be replaced. None available! Ordered. Wasted trip. How would you feel? next day 1-29for not working speakers ordered to be replaced. None available! Ordered. Wasted trip. How would you feel? More

Great service always Great customer service, I was informed of what needed to be done to my car, it took less time than previously told, I received a text as soon as my ca Great customer service, I was informed of what needed to be done to my car, it took less time than previously told, I received a text as soon as my car was ready. Great Job!!! More

The tech that assisted me was knowledgable and did a great job. He informed me of the products and services and was honest about costs I might incur. He also gave me information about specials. great job. He informed me of the products and services and was honest about costs I might incur. He also gave me information about specials. More

Great experience! Very pleased with the overall process. The employees are friendly and courteous and the customer lounge is very comfortable. I would highly recommend Very pleased with the overall process. The employees are friendly and courteous and the customer lounge is very comfortable. I would highly recommend this service center to everyone. More

I Have been coming to Toyota McDonough since 2016 and I must say Oscar is the absolute best in the service department..Thank you so much for your wonderful, pleasant, and helpful customer service.. I won’t must say Oscar is the absolute best in the service department..Thank you so much for your wonderful, pleasant, and helpful customer service.. I won’t go in detail with past experiences but I will say Oscar was such a relief.. More