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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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February 13, 2020

Great visit . Got in and Out very quickly. Service was great and I was very please with the outcome. I do not anymore to say about this visit. Thx More

by Smitty
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

February 13, 2020

Is lways better to take the car to the dealership they no was is better with the males and what to do and when to do More

by MARITZACUESTA50
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

February 13, 2020

Raymond is the man. The prices at this dealership are notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection More

by yonuncasabia6
Recommend Dealer
No
Employees Worked With
Raymond Persaud
February 12, 2020

Rep was very helpful and has amazing customer service. Definitely do recommend my friends and family to come and have there service done here. Just amazing!! More

by Nicole.matias95
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

February 12, 2020

Meagan did an excellent job and kept me informed during my visit! I greatly appreciate the communication and service I experienced! Thank you! I will be back! More

by tm32023
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

February 12, 2020

I am always treated like family with your people and it makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. More

by Ssdrk5
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

February 11, 2020

The staff is very customer friendly and helpful. I enjoy coming and I don't own a Toyata. I received better service here than my dealer. More

by TSELMAN123
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

February 11, 2020

So far the customer service in the service Department was great. Hats off to Oscar he was very professional and courteous. He was so Awesome. More

by ethelmae63.es@gmail.com
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

February 10, 2020

Service I have to come for service quite often and I receive the best service.I always schedule my service with Reid. He has taken care of my car services sin More

by GRIZZLE.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

February 10, 2020

Fantastic!!!!!!!!!!!!!! How was treated like I really mattered. Brought my Highlander in to get something minor done and they treated it like it was first rate for them. Ama More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Porter and John the technician, Amanda Cambron
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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