Toyota of McDonough - Service Center

Made an appt for 10:00 and this was the first time I had used Raymond. He kept me updated on work being done and got me out in no time. used Raymond. He kept me updated on work being done and got me out in no time. More

I am happy with my experience at this dealership, from the car purchasing process to the servicing. I have been to many other dealers, but found this one to be trustworthy. the car purchasing process to the servicing. I have been to many other dealers, but found this one to be trustworthy. More

I purchased my vehicle from Jim Ellis Toyota of I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informati I purchased my vehicle from Jim Ellis Toyota of McDonough. Every time I’ve come to have my car serviced the service people have always been informative and helpful. More

I am 72 years old and feel like I’m well taken care of. Service Department is very helpful and knowledgeable. Amanda treats me like family Service Department is very helpful and knowledgeable. Amanda treats me like family More

The service was timely an efficient. I presented a coupon upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. More

Great service. Waited for about an hour but the waiting room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. Could not have asked for anything any better. More

The customer service was great and can’t complain about the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible More

Excellent Customer service I arrived at 6:30 to get in line for a 7:00 a.m. appointment. I was first in line before the gate opened and parked in front of the roll-up doors once I arrived at 6:30 to get in line for a 7:00 a.m. appointment. I was first in line before the gate opened and parked in front of the roll-up doors once we entered the lot. At 7:00 as they began to open the 3 doors, mine would not roll up. The other two lanes all quickly advanced to the check-in process. A service writer approached my vehicle and told me to stay in my current lane - "I've got you." Once the door was finally opened, I advanced and left my vehicle. When I got into the check-in line, the same service writer called for me and took me ahead of several others in line. Additionally, he flagged my service ticket to be completed first! I appreciate a person who is committed to quality customer service. THANK YOU REID!!! More

Awesome team, specifically Javon Harris and Raymond Perseus. The level of professionalism, knowledge and patience exceeded my expectations. It was as an extremely stress free experience. Perseus. The level of professionalism, knowledge and patience exceeded my expectations. It was as an extremely stress free experience. More

It went great no issues. I think the ladies name was Meagan that took care of me!!! Excellent customer service!!i Lol forward to many more visits!!thanks Meagan that took care of me!!! Excellent customer service!!i Lol forward to many more visits!!thanks More