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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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March 20, 2020

Exceptional service, got me squared away with my recall. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. More

by trueprince84
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 19, 2020

Service level higher than expected. I went in without an appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was More

by ecjohn
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 18, 2020

I did not have to wait very long and the guy who helped me was very professional. And he made me laugh. He made sure I got the service I needed. More

by JRW251
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

March 17, 2020

Excellent customer service. Raymond Persaud did an awesome job of explaining repairs needed for my car and helped with planning services to fit our budget. More

by ASFAWHITE
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 17, 2020

Everything was ok but I had to call to see when my car was ready. I am used to being contacted when it is done More

by jenningsdvm
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 16, 2020

Great service We were provided excellent service at this center. Didn't wait too look and was informed by text and phone call when our car was ready for pick up. More

by amberm1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your feedback! I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

March 16, 2020

This dealership is the best between their awesome employees / customer service and the amazing work they perform. Satisfied Toyota customer way to go team Toyota. More

by cambronamanda
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 16, 2020

Air condition stop working before I got home. was told nothing was wrong with it recharged and was working. It was working for a short time. More

by dkba0715
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 16, 2020

My service was handled in a timely manner. Megan was wonderful. She was very professional and of the upmost help. Will be back here the next time for my car's service. More

by ryan1989
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back! Your satisfaction is of the upmost importance, so glad we could get you taken care of and look forward to seeing you for your next visit.

March 15, 2020

Service Appt. First let me say I would have given this 5 stars except I received a notice stating I missed my appointment! Amanda was super nice and professiona More

by Cathy Ratti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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