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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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March 25, 2020

My experience at the dealership was great... Ried and cherry have wonderful customer service and answer all my questions perfectly... I always have good experiences here..🤗🤗🤗 More

by jordanshakelia
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherry was an very nice associated I loved her customer services...??
Mar 27, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 24, 2020

Organized and Professional I have alway had a good experience here, even when it's hectic they got it together. I'm so grateful to have a dealership that has a great service de More

by The Nugget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Mar 25, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 24, 2020

Every time I come in Dana makes sure that my car is properly taken care of. She helped Megan make sure Justin was assigned my car because he’s the only tech I trust working on it. More

by aleshandrsn
Recommend Dealer
Yes
Employees Worked With
Justin Lemaster, Dana Hull, Meagan Thackston
Mar 25, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

March 23, 2020

Thanks for taking care of me. Amanda and the service team took care of me. I was always informed of the progress and what was going on with my vehicle. I was shuttled home and pi More

by keith_reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 25, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 23, 2020

I love being serviced at this location. Everyone is professional and friendly. The wait is never too long. My vehicle is always in great condition when serviced. More

by yasohnhardy
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Mar 25, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 20, 2020

Exceptional service, got me squared away with my recall. Understanding, great communication... Will visit again in the near future. Enjoyed the amenities that was offered. More

by trueprince84
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 19, 2020

Service level higher than expected. I went in without an appointment but was able to get Into the service queue. Also needed to be out by a certain time to make a medical appointment. Although the work was More

by ecjohn
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 18, 2020

I did not have to wait very long and the guy who helped me was very professional. And he made me laugh. He made sure I got the service I needed. More

by JRW251
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

March 17, 2020

Excellent customer service. Raymond Persaud did an awesome job of explaining repairs needed for my car and helped with planning services to fit our budget. More

by ASFAWHITE
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

March 17, 2020

Everything was ok but I had to call to see when my car was ready. I am used to being contacted when it is done More

by jenningsdvm
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 20, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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