Toyota of McDonough - Service Center

Jim Ellis Service Rocks The difference in the JIm Ellis dealership and others is obvious from the time you pull into the service line. The employees are all friendly and kno The difference in the JIm Ellis dealership and others is obvious from the time you pull into the service line. The employees are all friendly and knowledgeable. The waiting areas are always top notch, but the extra step to clean and provide social distancing during the pandemic was great. They serviced my car in a very timely manner, let me know that it was done, pricing was competetive. Today's rep was Dana Hull and she was great. Guess what, it's not a revolving door of faces in the service department. The employees are consistent and obvioiusly happy where they are. A pleasant experience all around More

Raymond persaud provided excellent service! He takes the time to give you a good overview regarding your vehicle. Raymond also keep you in the loop while your vehicle is being serviced. time to give you a good overview regarding your vehicle. Raymond also keep you in the loop while your vehicle is being serviced. More

Great Customer Service!! Although we are going through trying times right now, there are still essential things that need to get done (i.e. car maintenance). I love the way t Although we are going through trying times right now, there are still essential things that need to get done (i.e. car maintenance). I love the way that Jim Ellis Toyota has accepted the call to action and made sure they are doing their part to keep customers safe while at the dealership. I loved the sanitizing station with Clorox wipes and hand sanitizer More

Leon is the best, treats me like a queen, very customer-oriented. Always willing to help or answer questions. Very knowledgeable about my Camry 2019. customer-oriented. Always willing to help or answer questions. Very knowledgeable about my Camry 2019. More

BEST SERVICE ADVISER!!!! BEST SERVICE ADVISER WITH AWESOME CUSTOMER SERVICE!!!! RECOMMEND HIM TO EVERYONE!!!! I WILL ALWAYS COME BACK FOR SERVICE IN THE FUTURE!!! THANK YOU SO BEST SERVICE ADVISER WITH AWESOME CUSTOMER SERVICE!!!! RECOMMEND HIM TO EVERYONE!!!! I WILL ALWAYS COME BACK FOR SERVICE IN THE FUTURE!!! THANK YOU SO MUCH!!!! More

Noah was very helpful during my visit. He even assisted me with getting a Lyft to and from the dealership which was extremely helpful and considerate. me with getting a Lyft to and from the dealership which was extremely helpful and considerate. More

Leon Poole is the best, enjoyed working with him for several years now. He is like family now , that is all, that is enough lol several years now. He is like family now , that is all, that is enough lol More

Drop off is easy I’ve always waited for service, which is too much of a time waster. Drop off was a breeze, especially since there were only 2 other customers in serv I’ve always waited for service, which is too much of a time waster. Drop off was a breeze, especially since there were only 2 other customers in service. I do wish they had sanitized my car once they got out so take a can of Lysol to spray like I did. If you have to go for a service need, go now while there are limited customers so your wait time is lessened! More

Although the current situation was not ideal, I still received the same great service as always. Please keep up the great work and be safe. received the same great service as always. Please keep up the great work and be safe. More

Overall it’s a good experience.i will be coming back.everyone was friendly and made me feel like my business mattered to them.that by itself is hard to find back.everyone was friendly and made me feel like my business mattered to them.that by itself is hard to find More