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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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April 15, 2020

Noah was very helpful during my visit. He even assisted me with getting a Lyft to and from the dealership which was extremely helpful and considerate. More

by jdoc721
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 15, 2020

Leon Poole is the best, enjoyed working with him for several years now. He is like family now , that is all, that is enough lol More

by RUBYJ37
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Daniel Feliciano
Apr 24, 2020 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

April 09, 2020

Drop off is easy I’ve always waited for service, which is too much of a time waster. Drop off was a breeze, especially since there were only 2 other customers in serv More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Apr 15, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your feedback! I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 03, 2020

Although the current situation was not ideal, I still received the same great service as always. Please keep up the great work and be safe. More

by jndlt1
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

March 31, 2020

Overall it’s a good experience.i will be coming back.everyone was friendly and made me feel like my business mattered to them.that by itself is hard to find More

by Mickey8571
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

March 31, 2020

I enjoyed how nice these people was to their customers, appreciated how they were taking steps to prevent the coronavirus. The biggest was how Dana explained my work order sheet for mr More

by kaystokes68
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

March 31, 2020

Service Always great service!! Reed and Oscar give great customer service!! They took really good care of me and my car! The Frisbie's have been customers of More

by lcfrisbie73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

March 30, 2020

Standard Oil Change Got me in at my appointment time and got me out in a timely manner. Washed off my car when done. A little to high on the windshield wipers, you can More

by james.gordineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 30, 2020

My service with Amanda Cambron was AWESOME!!!! Amanda Cambron is the absolute BEST SERVICE ADVISER!!! She always make sure that all of my vehicles are taken care of and she keeps me up to date on More

by AT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 29, 2020

Courtesy, effective service. Dealer had to keep car overnight provided rental car. I had to get new brakes and tires and other mileage service. I go to this dealer to get expert service and toyota part More

by slyles0415
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

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