Toyota of McDonough - Service Center

Amanda was great. She took care of everything I asked for and it was appreciated. If anyone goes there I highly recommend them to have here as their advisor and it was appreciated. If anyone goes there I highly recommend them to have here as their advisor More

Great customer service. Was in and out quick. Maybe appointment easy everything was taken care of thank you. Very satisfied on with my auto and service appointment easy everything was taken care of thank you. Very satisfied on with my auto and service More

Great Experience Nick was a very good service advisor. My vehicle was in and out quickly and efficiently. Everyone seemed to respect personal space due to social dis Nick was a very good service advisor. My vehicle was in and out quickly and efficiently. Everyone seemed to respect personal space due to social distancing and there was minimal person to person contact (because of COVID 19 this was great). This dealership will continue to get my business! More

I have visited the service department many times for routine maintenance as well as tire problems. The staff have always been a pleasure to work with. routine maintenance as well as tire problems. The staff have always been a pleasure to work with. More

Very good courtesy service as soon you drive in to have your vehicle service and get check in. I was told 1.5hr waiting period. your vehicle service and get check in. I was told 1.5hr waiting period. More

Jim Ellis Service Rocks The difference in the JIm Ellis dealership and others is obvious from the time you pull into the service line. The employees are all friendly and kno The difference in the JIm Ellis dealership and others is obvious from the time you pull into the service line. The employees are all friendly and knowledgeable. The waiting areas are always top notch, but the extra step to clean and provide social distancing during the pandemic was great. They serviced my car in a very timely manner, let me know that it was done, pricing was competetive. Today's rep was Dana Hull and she was great. Guess what, it's not a revolving door of faces in the service department. The employees are consistent and obvioiusly happy where they are. A pleasant experience all around More

Raymond persaud provided excellent service! He takes the time to give you a good overview regarding your vehicle. Raymond also keep you in the loop while your vehicle is being serviced. time to give you a good overview regarding your vehicle. Raymond also keep you in the loop while your vehicle is being serviced. More

Great Customer Service!! Although we are going through trying times right now, there are still essential things that need to get done (i.e. car maintenance). I love the way t Although we are going through trying times right now, there are still essential things that need to get done (i.e. car maintenance). I love the way that Jim Ellis Toyota has accepted the call to action and made sure they are doing their part to keep customers safe while at the dealership. I loved the sanitizing station with Clorox wipes and hand sanitizer More

Leon is the best, treats me like a queen, very customer-oriented. Always willing to help or answer questions. Very knowledgeable about my Camry 2019. customer-oriented. Always willing to help or answer questions. Very knowledgeable about my Camry 2019. More

BEST SERVICE ADVISER!!!! BEST SERVICE ADVISER WITH AWESOME CUSTOMER SERVICE!!!! RECOMMEND HIM TO EVERYONE!!!! I WILL ALWAYS COME BACK FOR SERVICE IN THE FUTURE!!! THANK YOU SO BEST SERVICE ADVISER WITH AWESOME CUSTOMER SERVICE!!!! RECOMMEND HIM TO EVERYONE!!!! I WILL ALWAYS COME BACK FOR SERVICE IN THE FUTURE!!! THANK YOU SO MUCH!!!! More