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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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May 06, 2020

Oscar was great. Kept me informed and nice. This is the second time I’ve gotten an oil change and they did not put a sticker in my widow 😔 . This really is needed as a constant reminder of when to bring More

by MCQUEENEYB
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

May 05, 2020

Service was excellent! They also gave me a feee carwash! I love my experience I will be returned to this location next time! Everyone was pleasant More

by ross.tanisha79
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.

May 05, 2020

Awesome! came in for a air bag recall . had some remodeling going on ,but was not a inconvenience . customer service was really nice . will use them again More

by zukride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 04, 2020

Poor communication about the service. Kept telling you her car did not have enough miles. But you kept sending notice. Took it for service no service More

by Jdprivett
Recommend Dealer
No
Employees Worked With
Noah Peacock
May 04, 2020

Great Dealership to work with!! Went in for a tire leak, had a nail in the tire, Noah & Raymond took care of getting my car in and out in a very reasonable time. They were both ext More

by nxglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Powers, Noah Peacock
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

May 02, 2020

AMAZING SERVICE I have been bringing my 2000 Solara to this dealership since I relocated to the McDonough area 1 year ago. I have not received nothing less than Outs More

by missyew294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherry K, Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 01, 2020

The Personnel at this dealership was there a professional and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. More

by Vl_weldon
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 01, 2020

The service pickup and delivery option was fantastic during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick More

by martin_shalonda
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 01, 2020

Great Service Experience I sent my wife to the dealership and had her ask for Reid. I know I can trust he will explain what the issue is to her without talking her into unnec More

by DGM2814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 01, 2020

BATTERY CHECK BATTERY AND CHARGED... QUICK AND FAST!!EVERYONE WHO WORKS HERE WERE FRIENDLY AND NICE,, I HAVE BEEN DOING BUSINESS WITH THEM FO More

by HARRIST007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

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