Toyota of McDonough - Service Center

AMAZING SERVICE I have been bringing my 2000 Solara to this dealership since I relocated to the McDonough area 1 year ago. I have not received nothing less than Outs I have been bringing my 2000 Solara to this dealership since I relocated to the McDonough area 1 year ago. I have not received nothing less than Outstanding Customer Service by all team members! On February 25, I took my vehicle in, and Encountered Amanda who provided Exceptional customer service, kept me abreast from beginning to the end picking vehicle up February 28,2020. My checkout experience was UNBELIVEABLE! Cashier Cherry K, advised me of all my reward points (I was unaware), and she Saved me money on a $1,600. service repair. WAY TO BUILD CUSTOMER LOYALITY!! More

The Personnel at this dealership was there a professional and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. More

The service pickup and delivery option was fantastic during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick and easy More

Great Service Experience I sent my wife to the dealership and had her ask for Reid. I know I can trust he will explain what the issue is to her without talking her into unnec I sent my wife to the dealership and had her ask for Reid. I know I can trust he will explain what the issue is to her without talking her into unnecessary repairs. I appreciate that! More

BATTERY CHECK BATTERY AND CHARGED... QUICK AND FAST!!EVERYONE WHO WORKS HERE WERE FRIENDLY AND NICE,, I HAVE BEEN DOING BUSINESS WITH THEM FO CHECK BATTERY AND CHARGED... QUICK AND FAST!!EVERYONE WHO WORKS HERE WERE FRIENDLY AND NICE,, I HAVE BEEN DOING BUSINESS WITH THEM FOR THIRTEEN YEARS , ALWAYS SATISFIED!!!!!! More

Service check and oil change Dana Hull greeted me immediately and professionally. She made me feel like as if the service of my vehicle Was the most important task she had to p Dana Hull greeted me immediately and professionally. She made me feel like as if the service of my vehicle Was the most important task she had to preform all day. She personally saw that my truck was serviced and expertly check for tire wear And other mechanical Issued! As soon as service was completed, Dana advised me saving me valuable time. I was very impressed with her outstanding attention to details. She was the best service representative I have ever experienced in my years of buying and servicing automobiles. Leon Poole assisted me by finding owner manuals, service manuals, and factory manuals which Were missing when I purchased my truck. Leon realized that the manuals for the 2017 Tacoma were not changed on the 2018 models and replaced my manuals! More

I saw Noah last visit he was so helpfull he explained a lot Noah was very helpful he explained about my concerns that my car could stall at high speed that their no fix that worries me a lot Noah was very helpful he explained about my concerns that my car could stall at high speed that their no fix that worries me a lot More

Dana was GREAT and accurate on time performance with my vehicle and contacting Lyft. Thanks for the service at a alarming time in this world were people like you working hard to make it a good experience f vehicle and contacting Lyft. Thanks for the service at a alarming time in this world were people like you working hard to make it a good experience for a customer like myself. Good job!!! More

I bought a used GM vehicle from the previous owner of Toyota of McDonough. Jim Ellis honors the free lifetime oil changes with no hesitation! I am Totally Happy! The service department is run efficiently Toyota of McDonough. Jim Ellis honors the free lifetime oil changes with no hesitation! I am Totally Happy! The service department is run efficiently, cordially and professionally. More

Amanda is my favorite service advisor. Although the other advisors are good, Amanda has been my advisor along with Raymond. This team of people can get the job done. advisors are good, Amanda has been my advisor along with Raymond. This team of people can get the job done. More