Toyota of McDonough - Service Center

I went and had my 15000 mile service yesterday and the appointment process was good. The staff was very professional and courteous. However, my tires got rotated and without being rebalanced my steering appointment process was good. The staff was very professional and courteous. However, my tires got rotated and without being rebalanced my steering wheel shakes terribly when I get above 45 mph. I had to go elsewhere today to get this taken care of elsewhere as the dealership schedule was so backed up. More

Everything went very smooth and quickly.I arrived 20min. Everything went very smooth and quickly. I arrived 20min. before my appointment, but they did start right away, so it finished earlier than I expecte Everything went very smooth and quickly. I arrived 20min. before my appointment, but they did start right away, so it finished earlier than I expected, they saved my time! More

All the Employers at Toyota are friendly and helpful. Never have I had a bad experience. I love Toyota of McDonough! Thank you for caring. Never have I had a bad experience. I love Toyota of McDonough! Thank you for caring. More

I had a really good experience. I absolutely love this location. The customer service is great and everyone was very friendly. I will continue to take my car to Toyota of McDonough. I absolutely love this location. The customer service is great and everyone was very friendly. I will continue to take my car to Toyota of McDonough. More

Customer service was excellent. 'Environment safe and clean and great customer service, I called back to service area yo find out why my car didn't get a oil change.. Informed that 'Environment safe and clean and great customer service, I called back to service area yo find out why my car didn't get a oil change.. Informed that oil changes begin at 100,000 miles, These 2020 cars are fancy with a lot of technology for a elderly person. More

No Issues Thank you so much for taking care of my vehicle quickly and fitting me in without an appointment. Looking forward to your completion of the new wai Thank you so much for taking care of my vehicle quickly and fitting me in without an appointment. Looking forward to your completion of the new waiting area and its condiments... :) More

Megan was very professional and informative. I had some questions and she took her time to answer them. The service department got me in and out. I had the opportunity to speak with John in the parts depar questions and she took her time to answer them. The service department got me in and out. I had the opportunity to speak with John in the parts department who was just as helpful!! More

Reid was very helpful and knowledgeable. The oil change took about an hour. I will definitely be coming back to see Reid next time.Thank You! took about an hour. I will definitely be coming back to see Reid next time.Thank You! More

Reid was awesome. He explained everything and kept me updated the whole time. I will definitely work with him in the future. I would give him 10 stars if I could. updated the whole time. I will definitely work with him in the future. I would give him 10 stars if I could. More

I am happy with my service. Thankhs for taking our temperatures during covid19. Amanda has good customer service and we have two Toyota’s that gets serviced here. temperatures during covid19. Amanda has good customer service and we have two Toyota’s that gets serviced here. More