Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,268 Reviews of Toyota of McDonough - Service Center
Sort by
May 16, 2020
No Issues Thank you so much for taking care of my vehicle quickly and fitting me in without an appointment. Looking forward to your completion of the new wai Thank you so much for taking care of my vehicle quickly and fitting me in without an appointment. Looking forward to your completion of the new waiting area and its condiments... :) More
by LHPTV
Verified CustomerEmployees Worked With
Amanda Cambron, Dana Hull
May 16, 2020
Megan was very professional and informative. I had some questions and she took her time to answer them. The service department got me in and out. I had the opportunity to speak with John in the parts depar questions and she took her time to answer them. The service department got me in and out. I had the opportunity to speak with John in the parts department who was just as helpful!! More
by Christina Jelks
Employees Worked With
Meagan Thackston
May 15, 2020
Reid was very helpful and knowledgeable. The oil change took about an hour. I will definitely be coming back to see Reid next time.Thank You! took about an hour. I will definitely be coming back to see Reid next time.Thank You! More
by jenniferndonegan
Employees Worked With
May 15, 2020
Reid was awesome. He explained everything and kept me updated the whole time. I will definitely work with him in the future. I would give him 10 stars if I could. updated the whole time. I will definitely work with him in the future. I would give him 10 stars if I could. More
by TIASCOTT
Employees Worked With
May 14, 2020
I am happy with my service. Thankhs for taking our temperatures during covid19. Amanda has good customer service and we have two Toyota’s that gets serviced here. temperatures during covid19. Amanda has good customer service and we have two Toyota’s that gets serviced here. More
by s_eld
Employees Worked With
Amanda Cambron
May 14, 2020
Dana is very courteous and has great customer service. Thanks for being a wonderful part of Toyota McDonough in South GA My service appt was scheduled at a.m. she was right there very polite and didn't wa Thanks for being a wonderful part of Toyota McDonough in South GA My service appt was scheduled at a.m. she was right there very polite and didn't waste time calling my ride with lyft and called me when finished with a ride back to dealership at a reasonable time. That's great service and I will tell anyone about Dana in service who needs great work done on there vehicle Go to Jim Ellis in McDonough.... More
by greenstacy4.3
Employees Worked With
Dana Hull
May 14, 2020
Uninformed My Service Advisor was not able to answer my question specifically why the driver side windshield wiper will can’t be extended from the windshield in My Service Advisor was not able to answer my question specifically why the driver side windshield wiper will can’t be extended from the windshield in the down position. I was not informed by him when I was informed that my car was ready. He simply demanded that I sign the service order. When I arrived at my home I read and discovered that my car need to have the tires rotated. I texted the Service Advisor why he fail to inform, advise, or recommend that my car needed the tires rotated? I haven’t received a reply yet. More
by rufus.sparrow
Employees Worked With
May 13, 2020
Good Car Dealership Bought car new in 2016 at the end felt I could have paid a little less for the car. Did not need the backup camera and the seat color cloth is not rig Bought car new in 2016 at the end felt I could have paid a little less for the car. Did not need the backup camera and the seat color cloth is not right for me . Part my faught should have paid more attention. More
by sdoa15
Employees Worked With
May 13, 2020
Service Provider Raymond Toyota McDonough's waiting area is under renovation and the lobby was full. Raymond coordinated Lyft to pick me up and drop me off. He could see I had Toyota McDonough's waiting area is under renovation and the lobby was full. Raymond coordinated Lyft to pick me up and drop me off. He could see I had my laptop and needed to work. When my vehicle was ready for pick up, I got a notification and a call to verify I was ready for a Lyft driver to get me. Upon arrival all of my paperwork was put together and ready for check out. 100% recommend them, especially Raymond. More
by bmarie77
Employees Worked With
May 11, 2020
Great experience. I have all the best to say about Dana Hull. She is so patient and gives great information. She keeps in touch through email and text messages. She is I have all the best to say about Dana Hull. She is so patient and gives great information. She keeps in touch through email and text messages. She is so wonderful with the best customer service. I feel comfortable to come back to her for servicing both of my cars. By the way, I did appreciate that another service manager, Oscar Johnson, offered to help Dana to start my paperwork while she was finishing with another customer. Way to go, Mr. Johnson. Team work makes dream work. More
by daldagene1201
