Toyota of McDonough - Service Center

Good customer service and they find the best prices. Clean service center and comfortable environment. No pressure service. Amanda is my service Rep. All questions answered Clean service center and comfortable environment. No pressure service. Amanda is my service Rep. All questions answered More

Returning customer understanding problems with vintage forerunner. Service Rep Dee, Exemplified professionalism in customer concerns. Furthermore, explained all issues in details form. Great insight and k forerunner. Service Rep Dee, Exemplified professionalism in customer concerns. Furthermore, explained all issues in details form. Great insight and knowledge and should retain individuals like her. Great asset to the Toyota family establishment. John F. More

He was a very nice man and kept me comfortable while me and my son waited. He also answered all of my silly confusing questions. Great job!! and my son waited. He also answered all of my silly confusing questions. Great job!! More

Raymond was very welcoming when I arrived and kept me up to date on where my car was at during its service appointment. I will most definitely be back! Thank you Raymond! to date on where my car was at during its service appointment. I will most definitely be back! Thank you Raymond! More

Dropped my car off for tire rotation and rattling heard under my vehicle on Wednesday at 3:00pm. However I didn’t receive my vehicle back until the following day and I was the one that had to keep followin under my vehicle on Wednesday at 3:00pm. However I didn’t receive my vehicle back until the following day and I was the one that had to keep following up with them on the status of when I’d be receiving my vehicle back. I wish they had at least let me know they weren’t expecting to return my car until the following day and kept me in the loop regarding that with taking initiative instead of me having to constantly ask when I could expect my car to be finished. More

Very nice environment and great service department! The service advisors, Danelia and Reid are very friendly and helpful! I want to say thank you for your great customer service! service advisors, Danelia and Reid are very friendly and helpful! I want to say thank you for your great customer service! More

When I arrived at Jim Ellis Toyota at 10:00, I went to get a rental car from Toyota since I was told it will be 4 hours. When I came back, I had to wait 30 minutes. The service was good. get a rental car from Toyota since I was told it will be 4 hours. When I came back, I had to wait 30 minutes. The service was good. More

Amanda my customer service agent/provider went above and beyond for me. She is awesome & my service was great as well. Toyota of McDonough is my #1 preferred dealership. beyond for me. She is awesome & my service was great as well. Toyota of McDonough is my #1 preferred dealership. More

My overall experience was excellent. No long wait, fast, efficient service, excellent representative. Full disclosure of work to be done. Recommendations, very happy with service. efficient service, excellent representative. Full disclosure of work to be done. Recommendations, very happy with service. More