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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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May 25, 2020

Good customer service and they find the best prices. Clean service center and comfortable environment. No pressure service. Amanda is my service Rep. All questions answered More

by carl_jr0815
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

May 25, 2020

My experience was good due to the social distancing & reconstruction. Your service rep Noah Peacock was professional & courteous. Great Job on my oil change & tire rotation. More

by Twin1
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

May 25, 2020

Experience was awesome. Dee was an excellent service advisor. Even though it took longer than expected, I’m still satisfied because there were a lot of people there. I’ll definitely be back and wish I More

by tangep
Recommend Dealer
Yes
Employees Worked With
Danelia West
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

It was a pleasure helping a fellow member of the Jim Ellis family. I am so glad you had a great experience. Thank you for the feedback! It helps us to do our jobs better. We look forward to seeing you next time!

May 25, 2020

Always good Always a good experience there. From coming down the main entrance and them taking your temperature. The way they handled you situation to resolving More

by drbutera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 25, 2020

Prompt and curtious service considering it was a crowded schedule that week. I will be back for future service. Continue to look for ways to get better. More

by wendell_wyckoff
Recommend Dealer
Yes
Employees Worked With
Noah Peacock, Dana Hull
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

May 25, 2020

I had an appointment it was awesome. I was finished my appointment in less than 1 hour. This was the Friday before the holiday- Memorial Day More

by mayeskinner
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
May 27, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

May 22, 2020

Returning customer understanding problems with vintage forerunner. Service Rep Dee, Exemplified professionalism in customer concerns. Furthermore, explained all issues in details form. Great insight and k More

by john ferreira
Recommend Dealer
Yes
Employees Worked With
Danelia West
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

It was a pleasure helping a fellow member of the Jim Ellis family. I am so glad you had a great experience. Thank you for the feedback! It helps us to do our jobs better. We look forward to seeing you next time!

May 22, 2020

He was a very nice man and kept me comfortable while me and my son waited. He also answered all of my silly confusing questions. Great job!! More

by shereka2006
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

May 21, 2020

Oil Change Review Since I get a free oil change as long as I own the car, I use this dealership. That is the only reason. Even when you have an appointment you still h More

by susanwt45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danelia West
May 21, 2020

Raymond was very welcoming when I arrived and kept me up to date on where my car was at during its service appointment. I will most definitely be back! Thank you Raymond! More

by sbartlett31064
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

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