Toyota of McDonough - Service Center

Jim Ellis Toyota of McDonough responded

It's wonderful to hear about your excellent customer service experience with Oscar and how helpful he was. We're proud to have team members like Oscar who truly represent the high standards of service we aim to provide to every customer. Your kind words and recognition are greatly appreciated, and we agree that having more people like him is essential for maintaining the quality of service our customers deserve. Thank you for sharing your positive feedback, and we look forward to continuing to serve you with the same level of excellence in the future.

Jim Ellis Toyota of McDonough responded

We're delighted to hear that your car issue was resolved effectively and that you experienced great customer service with us. Ensuring your vehicle is running smoothly and you're satisfied with our service is our top priority. Thank you for sharing your positive feedback, and we're here to assist with any future needs or questions you might have. We look forward to continuing to provide you with the same high level of service in the future.

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you consistently receive excellent customer service with us, and we're honored by your willingness to recommend us to your family and friends. Providing a level of service that inspires such confidence is exactly what we strive for. Thank you for your trust and support. We look forward to continuing to serve you and anyone you refer to us with the same high standards of care and excellence.

Jim Ellis Toyota of McDonough responded

We're proud to have team members who stand out for their service and dedication. Thank you for sharing your positive experience. We'll be sure to pass along your compliments to Raymond, Ashley, and the rest of the service team. We look forward to continuing to provide you with outstanding service in the future.

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive feedback. It's fantastic to hear that you've experienced top-notch service with us! We're proud to have team members like Oscar, and we look forward to continuing to offer you the same high-quality service in the future. All the best!

Jim Ellis Toyota of McDonough responded

It's great to hear that your vehicle was serviced in less than two hours, especially considering the busy state of the service bay upon your arrival. We understand how valuable your time is, and our team strives to work efficiently to ensure your car is out in no time, allowing you to get back on your way as quickly as possible. Thank you for acknowledging the good job done by our service team. We're pleased we could provide you with such prompt service, and we look forward to serving you again in the future.

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that our team went above and beyond to help you get what you want, complemented by the great service provided by our employees. We strive to exceed expectations and ensure our customers feel supported and satisfied with their experience. Your positive feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

Jim Ellis Toyota of McDonough responded

We're glad to hear that we were able to successfully resolve the issue with the brake shoe pads on your Camry, eliminating the squeaking noise. It's important to us that your vehicle operates smoothly and safely, and we're pleased we could meet your needs. Thank you for sharing your positive experience and for the review. We're committed to providing high-quality service and look forward to assisting you with any future automotive needs.

Jim Ellis Toyota of McDonough responded

We're glad to hear you received excellent service all around, and that you found the assistance and the video update from the technician to be especially helpful and appreciated. It's important to us that our customers feel supported and well-informed throughout their service experience. Thank you for sharing your positive feedback, and we look forward to continuing to provide you with high-quality service in the future.

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you were satisfied with our ability to accommodate you despite being fully booked for appointments. Our team works hard to ensure every customer receives the attention and service they need, even during our busiest times. Thank you for sharing your positive experience, and we appreciate your understanding and patience. We look forward to serving you again in the future, striving to provide the same level of service and accommodation every time.