Toyota of McDonough - Service Center

Jim Ellis Toyota of McDonough responded

We're glad to hear that we were able to successfully resolve the issue with the brake shoe pads on your Camry, eliminating the squeaking noise. It's important to us that your vehicle operates smoothly and safely, and we're pleased we could meet your needs. Thank you for sharing your positive experience and for the review. We're committed to providing high-quality service and look forward to assisting you with any future automotive needs.

Jim Ellis Toyota of McDonough responded

It's incredibly rewarding to hear that you choose to visit us here at Jim Ellis Toyota, and that our commitment to involving you in every aspect of the maintenance process, along with our use of next-level technology, makes a noticeable difference. Brian and Raymond exemplify the high standards we set for both our sales and service teams. Thank you for acknowledging their efforts and for choosing us for your automotive needs. We're thrilled to offer an experience that stands out, and we look forward to continuing to provide you with exceptional service.

Jim Ellis Toyota of McDonough responded

We're glad to hear you received excellent service all around, and that you found the assistance and the video update from the technician to be especially helpful and appreciated. It's important to us that our customers feel supported and well-informed throughout their service experience. Thank you for sharing your positive feedback, and we look forward to continuing to provide you with high-quality service in the future.

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you were satisfied with our ability to accommodate you despite being fully booked for appointments. Our team works hard to ensure every customer receives the attention and service they need, even during our busiest times. Thank you for sharing your positive experience, and we appreciate your understanding and patience. We look forward to serving you again in the future, striving to provide the same level of service and accommodation every time.

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that your visits with us consistently leave you satisfied and that you enjoy the environment and friendly atmosphere we strive to create. Your positive feedback is greatly appreciated, and we're thrilled to have earned your trust and satisfaction. We look forward to continuing to provide you with a welcoming and enjoyable experience every time you visit. Thank you for choosing us and for sharing your thoughts!

Jim Ellis Toyota of McDonough responded

You're very welcome! We're delighted to hear that you've consistently experienced great customer service and care at our dealership. Providing you with an outstanding service experience is our top priority, and your positive feedback is truly appreciated. Thank you for choosing us and for taking the time to share your appreciation. We look forward to continuing to serve you with the same level of care and dedication in the future.

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that your service representative provided great service, addressing all your issues and offering a great recommendation. We aim to ensure every customer receives comprehensive care and helpful advice, and it sounds like your experience was in line with our goals. Thank you for sharing your positive feedback, and we look forward to continuing to serve you with the same high level of care in the future.

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that you had a positive experience at our dealership, and that you were attended to promptly without any delay. We strive to create a friendly and experienced environment where every customer feels valued and supported. Thank you for sharing your feedback, and we're pleased to know we met your expectations. We look forward to continuing to provide you with exceptional service in the future.

Jim Ellis Toyota of McDonough responded

It's wonderful to hear that you had a positive experience at our dealership, and that you were attended to promptly without any delay. We strive to create a friendly and experienced environment where every customer feels valued and supported. Thank you for sharing your feedback, and we're pleased to know we met your expectations. We look forward to continuing to provide you with exceptional service in the future.

Jim Ellis Toyota of McDonough responded

We're pleased to hear that scheduling your service appointment was easy and that Oscar kept you well-informed about your vehicle's service status. It's great to know you found the inspection video informative as well. We aim to provide a transparent and hassle-free experience for all our customers, and your feedback confirms we're on the right track. Thank you for choosing us for your service needs, and we look forward to continuing to offer you informative and convenient service in the future.