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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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March 12, 2021

I would give 4-stars, but my car didn't get a quick wash and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. More

by CHAD.PARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 11, 2021

I went in for my 5000 mile maintenance, with no appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. More

by ROLLAINM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Thompson
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2021

Dana was on top of things as soon as I got there. There had been a glitch & the schedule didn't show it was time for me to be there. She straightened it out & got me in & out in an hour, She was a pleasur More

by WKINNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Wkinnett! Thanks again for the positive feedback, and we hope that you have a great day!

March 09, 2021

Cecelia made sure everything went smoothly and had me on my way in less than an hour. One thing that did annoy me was a phone call I received while waiting aggressively wanting me to trade in my car. I did More

by OWENG1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Oweng1954! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2021

Great Service . Out within an hour. Raymond was great. Waiting area was very clean and comfortable. Keep up great service and I will continue to come back. More

by KAYGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

Kayguy, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2021

The staff were very nice and the work was done faster than I thought it would be. I didn't buy my car here, but will come back for servicing and if I buy another I will come here More

by DKEITH15
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Toyota of McDonough responded

Dkeith15, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2021

Excellent service. The personnel were very friendly. It gives you that down home feeling. They were very knowledgeable about your vehicle. If you have a Toyota, I would highlyrecommend Jim Ellis Toyota in More

by Coreywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jim Ellis Toyota of McDonough responded

Coreywilson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2021

They were professional friendly and courteous. My wait time was minimal. My car was washed and clean. I got a detail report of what was done and when I should return More

by whytehsemed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2021

Great customer service!! Fast service. Meagan stayed in contact with me during my whole service. Thank you so much!! Really appreciate the fast and superior experience! More

by amandakerce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Mar 10, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Amandakerce! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2021

Christopher Thrasher,was very helpful and professional throughout our both car repairs. My husbands car had wheel bearing, alignment and brake work. My car had brakes, drums, and belt work done. Both re More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thrasher
Mar 01, 2021 -

Jim Ellis Toyota of McDonough responded

Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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