Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,268 Reviews of Toyota of McDonough - Service Center
Sort by
March 19, 2021
Service was great as were professional staff. Kept me updated on service being performed and any additional service that was recommended. Area to wait comfortable. Love the coffee bar updated on service being performed and any additional service that was recommended. Area to wait comfortable. Love the coffee bar More
by POLLYLARKIN
Verified CustomerEmployees Worked With
Dana Hull, Meagan Thackston
March 18, 2021
We have had a great experience with the service department. Reid is most helpful and a delight to work with. Thank You for excellent service. department. Reid is most helpful and a delight to work with. Thank You for excellent service. More
by Kdbeazley
Employees Worked With
March 13, 2021
I didn't have an appointment ,but came in anyway and was surprise to find a very friendly service Manager by the name of Cecilia Thompson, she gets 5 stars surprise to find a very friendly service Manager by the name of Cecilia Thompson, she gets 5 stars More
by LLWINATL
Employees Worked With
Cecilia Thompson
March 13, 2021
Easy and good customer service! I appreciate Raymond and Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars Mr. Ahmad Ali for always helping with my service needs. They are the best!! 10 stars More
by MALLORYROBERTS80
March 12, 2021
Setting on paper working talking to other employees about everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork everything but business and talking about ordering lunch instead of getting my paperwork no service paperwork More
by Rads523
Employees Worked With
March 12, 2021
I would give 4-stars, but my car didn't get a quick wash and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. and there was oil above me door handle. Got me out in an hour, in the past was 2-2.5 hours.. More
by CHAD.PARKER
Employees Worked With
Meagan Thackston
March 11, 2021
I went in for my 5000 mile maintenance, with no appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. appointment, and I was in and out in less than an hour. Quick, friendly, and professional service. More
by ROLLAINM
Employees Worked With
Cecelia Thompson
March 09, 2021
Dana was on top of things as soon as I got there. There had been a glitch & the schedule didn't show it was time for me to be there. She straightened it out & got me in & out in an hour, She was a pleasur had been a glitch & the schedule didn't show it was time for me to be there. She straightened it out & got me in & out in an hour, She was a pleasure to work with More
by WKINNETT
Employees Worked With
Dana Hull
March 09, 2021
Cecelia made sure everything went smoothly and had me on my way in less than an hour. One thing that did annoy me was a phone call I received while waiting aggressively wanting me to trade in my car. I did my way in less than an hour. One thing that did annoy me was a phone call I received while waiting aggressively wanting me to trade in my car. I did not appreciate the call. More
by OWENG1954
Employees Worked With
Cecelia
March 09, 2021
Great Service . Out within an hour. Raymond was great. Waiting area was very clean and comfortable. Keep up great service and I will continue to come back. Waiting area was very clean and comfortable. Keep up great service and I will continue to come back. More
by KAYGUY
Employees Worked With
