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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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March 25, 2021

I experience good customer service from everyone I came into a contact with. Adam was my service personnel he was very courteous kept checking on me kept giving updates on where we were with everything con More

by bettyfraser999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam 5 ?
Apr 01, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 24, 2021

Excellent service excellent staff made me and my wife fell very welcome Definitely will go there again Wish I would of brought my car there More

by CHRISTOPHERHOLMAN662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Christopherholman662! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 24, 2021

Oscar was great and service was quicker than anticipated. 25 words minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum minimum min More

by HOLLEYDAVID776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Jim Ellis Toyota of McDonough responded

Holleydavid776, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

March 23, 2021

Everyone does a great job I don't know what else you want me to say they are all great great great great great great great great great great More

by EAMARONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Eamaroney, your positive review means a lot to us and we’re happy we could help you! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2021

Reid was a pleasure to work with as always, made an appointment. This is the only way. Have just shown up when opening in the past and it took forever. More

by BOWTECHKYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Bowtechkyle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 22, 2021

Reid is always amazingly patient, helpful and friendly!!! Jeromy was fantastic !!!! He explained everything beyond my expectation and was extremely accommodating! I had an absolutely Excell More

by NIKKIQ747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Jones
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Nikkiq747! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

March 22, 2021

Oscar went above and beyond to help my wife and me. He definitely understood our issue and resolved it better than I could have ever expected. More

by KHM3RGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Khm3rgc, we are so happy to read such a great review about Jim Ellis Toyota of McDonough! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 22, 2021

Arrived on time, work completed as directed and I time. Vehicle ready when promised. No surprises. Everyone friendly. Facility nice and clean. Didn't notice if the barristra was working or not. More

by bobmcloughlin
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2021

Reid is a great service advisor. He is funny and very attentive, he lets you know what is going on every step of the process and inform you of services needed in the future. More

by MCGOWLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Mcgowlo, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 22, 2021

Jim Ellis has provided me with type of service I expect. From the sales staff to service team, I have been treated with the utmost respect and professional services. More

by darylmartin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Darylmartin63! Please let us know if there is ever anything else we can do for you! Safe travels!

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