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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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April 07, 2021

Mr. Adam Thrasher assisted me from the moment i arrived from the center and did above and beyond his job. He did an Exemplary job! More

by kristoffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thrasher
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Kristoffer.rex.pajado! Thanks again for your business! Take care!

April 07, 2021

Only complaint is the wait time. Technician was very pleasant upon check in. Maybe next time I’ll just drop my car off and come back. More

by KEVINBASSETT259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kevinbassett259! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

Victoria Steiner was excellent in Service today ❤️She Victoria Steiner was excellent in Service today ❤️ She checked on me as I took work with me to do while I waited. Thank you Victoria ‼️ More

by SHARONOCHAFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Sharonochafin, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

April 07, 2021

Excellent service and Ms. Cecilia Thompson escalated my service due to a computer system malfunction. Thank you so much Ms. Thompson. See you next time More

by ANETRIA.AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Anetria.aw, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 07, 2021

Victoria Steiner was excellent in Service today.Although Victoria Steiner was excellent in Service today. Although every time my truck is washed my frame for my tag becomes bent. Not a big issue but, it wou More

by JESSEHALL45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steiner , Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Jessehall45, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2021

Keep up the great job, I will continue to bring in my 4 runner and Camry to the service center. Great team at the service center. More

by MARKHAWKINS379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Markhawkins379, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 06, 2021

Jim Ellis Toyota has the best customer services, and Mr Adam S. Is great 👍🏽 he made me very appreciated and kept me informed about my service. Thank you 😊 More

by Hurairahsanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam S.
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

Hurairahsanni, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 04, 2021

The staff were wonderful and fixed my car quickly! Since this dealership has been owed by Jim Ellis... they do treat you like family! Thank you! More

by KIM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
Apr 05, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kim58! Thanks again for the positive feedback, and we hope that you have a great day!

April 03, 2021

I bought a Toyota Corolla from Jim Ellis. Alex Miller was my sales associate. He made my car buying process stress free and very easy! It was a pleasure to work with a polite, friendly and accommodating sale More

by alicianeal1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Miller
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Alicianeal1987! Thanks again for your business! Take care!

April 02, 2021

Nate was great to work with. They were very thorough in servicing my truck. Only negative was had to wait about 2 1/2 hours. More

by Kbegeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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