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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,273 Reviews

4,273 Reviews of Toyota of McDonough - Service Center

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April 30, 2021

Y’all really did a good out good respect and I will also be glad to come back because y’all truly look out for your custmer More

by Rodariusreaves1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Meagan Thackston
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rodariusreaves1025! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 29, 2021

I always receive the best service when I take my Toyota Camry to this dealership. They are fast, courteous and professional. There customer service is outstanding! More

by LSRUSSELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lsrussell8! Please let us know if there is ever anything else we can do for you! Safe travels!

April 29, 2021

Very nice!! Customer service is great. Always show respect and very funny. Really patient and Always inform me on what's going on with my car/Service. More

by SHAKIRAREE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Shakiraree80, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 29, 2021

Reid is a noble man and his customer service every freaking time. He deserves a raise based on his value for sure ok ok ok More

by C0COCHAN3L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for your business! Take care!

April 29, 2021

Exceptional! My Customer Service Rep Adam was professional, helpful and made me feel right at home. He explained every detail from start to finish and I could not have had a better experience. More

by DCookD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thrasher
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dcookd! Please let us know if there is ever anything else we can do for you! Safe travels!

April 29, 2021

Excellent service and excellent customer service. I didn't feel like I was there too long. Communication was great. I love the fact my truck comes in dirty and comes out clean. More

by KFSTANTON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelia West
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Kfstanton40! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 28, 2021

Service my cars over the past several yearsGood Service my cars over the past several years Good job Don't like the 25 word to CV complete survey... won't complete survey again More

by CLVNBSTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Clvnbstn, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 28, 2021

The people in service are excellent in identifying the work that needs to be done on your car. They are consistent from visit to visit. More

by Tristan Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tristan Thomas! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 27, 2021

Took way too long for simple 5,000 miles maintenance over 1 hour and 45 minutes. Would like car vacuumed, too. Need better and quicker service especially when I had a scheduled appointment time More

by cwandff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 27, 2021

Very helpful and courtesy is top notch. Thank you to the staff. I do not believe we could find another rep to help as much as Oscar. More

by kmcelhannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Kmcelhannon! Thanks again for your business! Take care!

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