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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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May 04, 2021

Raymond is awesome. Always takes good care of me. Great service. I appreciate the time he spends with me and explaining in detail what I need. More

by mickey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mickey15! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 03, 2021

Service center took over 3 hours for an oil change when I had an appointment at 8:00 am, arrived at 7:45 am, but didn't get to leave until after 11:00 am. More

by Emily Fausel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 03, 2021

The dealership was nice and clean any very efficient. Very friendly staff . The employee could not reach Lyft and she was willing pick me up at home and return to dealership. Very dedicated More

by ACobb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Acobb55, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 30, 2021

I drive an hour away to get my car service. I used to live in Hampton. They have always been so friendly and nice. Great place to get your car service. More

by jrhilaire13187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull, Meagan Thackston
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Jrhilaire13187, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 30, 2021

Great experience! Everyone there was very kind and took care of our car care maintenance in timely fashion! Thank you everyone for the experience yay! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Tim, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 30, 2021

Y’all really did a good out good respect and I will also be glad to come back because y’all truly look out for your custmer More

by Rodariusreaves1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Peacock, Dana Hull, Meagan Thackston
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rodariusreaves1025! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 29, 2021

I always receive the best service when I take my Toyota Camry to this dealership. They are fast, courteous and professional. There customer service is outstanding! More

by LSRUSSELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lsrussell8! Please let us know if there is ever anything else we can do for you! Safe travels!

April 29, 2021

Very nice!! Customer service is great. Always show respect and very funny. Really patient and Always inform me on what's going on with my car/Service. More

by SHAKIRAREE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Shakiraree80, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 29, 2021

Reid is a noble man and his customer service every freaking time. He deserves a raise based on his value for sure ok ok ok More

by C0COCHAN3L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thanks again for your business! Take care!

April 29, 2021

Exceptional! My Customer Service Rep Adam was professional, helpful and made me feel right at home. He explained every detail from start to finish and I could not have had a better experience. More

by DCookD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thrasher
May 03, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dcookd! Please let us know if there is ever anything else we can do for you! Safe travels!

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