Toyota of McDonough - Service Center

Excellent service from Raymond He always go above the bar to meet the needs of his customers. He is patient and professional. A job well fone to meet the needs of his customers. He is patient and professional. A job well fone More

Got in and out on time. Service provided is good. Been using this facility for years now. Have a great day and will return soon. using this facility for years now. Have a great day and will return soon. More

Horrible experience. I have the lifetime oil change and always make appointments for my oil change..normally it takes at least 1 hour. This past Friday I waited 1hour and 45mins and the asked how much long always make appointments for my oil change..normally it takes at least 1 hour. This past Friday I waited 1hour and 45mins and the asked how much longer it would be and was told there was still 2 appointments ahead of mine..I ended leaving and wasting my day and nothing was done about it. Ridiculous. Need better schedule system for appointments! More

As always Reid was there to greet me immediately, and while the car was serviced I was updated and checked on. The work was done promptly and very well. while the car was serviced I was updated and checked on. The work was done promptly and very well. More

Advisor very personable and up front. He also made sure I got coupons that were available. Cashier was also very helpful and even helped find me a AA battery for my mouse so I could work on my computer. got coupons that were available. Cashier was also very helpful and even helped find me a AA battery for my mouse so I could work on my computer. More

I’ve had my car worked on several times here, and every time the service has been exceptional. I receive frequent updates on the progress of the repairs, and the customer Reps. are always very prompt and f time the service has been exceptional. I receive frequent updates on the progress of the repairs, and the customer Reps. are always very prompt and friendly. More

Excellent customer service, friendly. Service Rep very knowledgeable. Great sale prices on tires. I would definitely recommend service department to family and friends. Thanks for a wonderful experienc knowledgeable. Great sale prices on tires. I would definitely recommend service department to family and friends. Thanks for a wonderful experience. More

Victoria at Jim Ellis displayed excellent customer service with real concern to above and beyond in for filling my automotive needs. Thank you, Darlene Jackson service with real concern to above and beyond in for filling my automotive needs. Thank you, Darlene Jackson More

a very pleasant experience you will have to take what submitted i did not get names i got my highlander service i will not do another from you you donj't need 25 words just take what the customer submitted i did not get names i got my highlander service i will not do another from you you donj't need 25 words just take what the customer says More

This was my first time there and the wait was long , I had to ask someone if my car was ready to go beside that it was okay, I brought my car in Macon but live here In Clayton County.hopefully the next vi had to ask someone if my car was ready to go beside that it was okay, I brought my car in Macon but live here In Clayton County.hopefully the next visit will be a delightful one. More