Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,268 Reviews of Toyota of McDonough - Service Center
Sort by
May 18, 2021
Reid is the man. Anytime I bring him my Toyota truck or van for service or issues I maybe having he's always professional and knowledgeable. Reid goes the extra mile to explain what's going on. I've been d van for service or issues I maybe having he's always professional and knowledgeable. Reid goes the extra mile to explain what's going on. I've been dealing with Reid for over 3 years now, keep him there and give him a raise. Like KGB said in the Rounders movie " pay that man his money ". Keep up the great work Reid. More
by DEAMAL1
Verified CustomerEmployees Worked With
May 18, 2021
Great friendly informative cost efficient place of business. I would recommend any and every one to take there business to this place. I'm a very satisfied customer business. I would recommend any and every one to take there business to this place. I'm a very satisfied customer More
by NICHOLASTH
Employees Worked With
May 18, 2021
I received star treatment from start to finish at Jim Ellis Toyota. Everyone was so knowledgeable and friendly. I will come back to this location Ellis Toyota. Everyone was so knowledgeable and friendly. I will come back to this location More
by Rasheda
Employees Worked With
Black lady with blonde Afro puff was super nice & helped me with getting coffee, Meagan Thackston
May 17, 2021
Excellent, timely service . Easy to schedule online appointment. I was approached quickly and friendly upon arrival. Service waiting area is clean and comfortable. I’m pleased. appointment. I was approached quickly and friendly upon arrival. Service waiting area is clean and comfortable. I’m pleased. More
by Schwartz
Employees Worked With
Cecilia Thompson (5 stars)
May 17, 2021
I live in East Atlanta and I purposely pass multiple Toyota dealerships to come to Jim Ellis in McDonough. I think THATS SAYS ENOUGH SAID, RIGHT??!!! Toyota dealerships to come to Jim Ellis in McDonough. I think THATS SAYS ENOUGH SAID, RIGHT??!!! More
by yungohoward
Employees Worked With
Victoria Steinetz WAS A COMPLETE ROCKSTAR
May 14, 2021
Ms. Thompson was on point for my entire visit! She provided excellent service, timely updates and made sure that I knew what was going on with my car. provided excellent service, timely updates and made sure that I knew what was going on with my car. More
by Gene
Employees Worked With
C. Thompson - 5 stars
May 14, 2021
Reid, the Service Manager and Reid’s team are efficient, thorough, fair, and amazing folks. Another amazing job keeping my truck on the road! Thank you! thorough, fair, and amazing folks. Another amazing job keeping my truck on the road! Thank you! More
by schauer.chris
Employees Worked With
May 14, 2021
David Ray, the service manager is OUTSTANDING! He was very professional, helpful and fair. I was very please, happy and satisfied with his work ethics. I will be back to Toyota in the very near future to very professional, helpful and fair. I was very please, happy and satisfied with his work ethics. I will be back to Toyota in the very near future to trade in my car all because of DAVID RAY! Thank you! More
by denisemathis60
Employees Worked With
Other Employees :
Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
May 14, 2021
Cecelia was my service rep my last visit and she is a doll! She’s not listed in choices below-need an update. Your service department is why I will be a repeat buyer! Not a bad one in the bunch. doll! She’s not listed in choices below-need an update. Your service department is why I will be a repeat buyer! Not a bad one in the bunch. More
by 2018 Camry
