Toyota of McDonough - Service Center

Good customer service. I liked the free beverages and the coffee bar but needed cold drinks seeing how its 90 degrees outside. They were good about getting me in and out as fast as possible. Only gripe is a coffee bar but needed cold drinks seeing how its 90 degrees outside. They were good about getting me in and out as fast as possible. Only gripe is a smell of gas in my car from them changing fule pump. More

Great Service all around. Will be recommending to others very soon. Thank you for all the help. I left very happy by the end of the day very soon. Thank you for all the help. I left very happy by the end of the day More

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No appointment but they got me in. It would have been nice if they had some type of hot food available to buy in the coffee shop area. Maybe even menu’s for delivery. nice if they had some type of hot food available to buy in the coffee shop area. Maybe even menu’s for delivery. More

Even though I had made an appointment, it still took 2 hours to just get a multi-point inspection and a brake check. That's too long. I think the service dept. must double book appts. My service rep sh hours to just get a multi-point inspection and a brake check. That's too long. I think the service dept. must double book appts. My service rep should have checked in with me 30 to 45 minutes after I started waiting. The waiting area was nice. More

Stephanie was fantastic She knew her job well. The wait Stephanie was fantastic She knew her job well. The wait was not so long and the lounge was nice. I would have wished for a cup of coffee but I under Stephanie was fantastic She knew her job well. The wait was not so long and the lounge was nice. I would have wished for a cup of coffee but I understand as a result of the Virus that has not been restored. I rented a car here in the past also a very good experience. I will be back for more service. Very impressed. More

I waited 3 hrs to get a battery changed. It took 2 hrs to even pull my truck into the service dept. Yes I watched them even pull my truck into the service dept. Yes I watched them More

Great person! Great service would recommend to anyone. Was very friendly and funny. Had great conversations. Fran helped and listened and listened and helped alot Was very friendly and funny. Had great conversations. Fran helped and listened and listened and helped alot More

Very nice suggestions about priority service needed, loved the Lyft ride to get get my nails done whirled they were working on my car! Thank you! loved the Lyft ride to get get my nails done whirled they were working on my car! Thank you! More

NOT HONEST!! Wanted to sell me a tire when I didn’t need one!! Lied about my tire leaking air. I was told my tire had a nail it it AND IT WAS LEAKING AIR!!! I was told The dealership does NOT repair tire one!! Lied about my tire leaking air. I was told my tire had a nail it it AND IT WAS LEAKING AIR!!! I was told The dealership does NOT repair tires but could sell me a new tire. I left the dealership and went to a tire shop and was toldmy tire was not leaking air and the mail didn’t penetrate through the tire. My tire was removed and throughly inspected for leaks and none were found. More