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4,268 Reviews of Toyota of McDonough - Service Center
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June 09, 2021
No matter the wait time, staff makes you feel welcome and appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. More
by WINJAVI123
Verified CustomerEmployees Worked With
Other Employees :
Dana Hull, Meagan Thackston
June 09, 2021
Everyone did a great job! I know most businesses are short-staffed right now, but the service department was hustling to get to everyone. Oscar was great! He’s a friendly guy who got me in and out as fa short-staffed right now, but the service department was hustling to get to everyone. Oscar was great! He’s a friendly guy who got me in and out as fast as he possibly could. More
by juniorstmarie
Employees Worked With
June 08, 2021
Adam Thrasher - Adam was great! Helped me immediately and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! and took care of my service needs! Look forward to seeing him again! Hard to find good service these days...! Thanks Adam! More
by Drppatel
Employees Worked With
Adam Thrasher
June 08, 2021
So the service is great on my 2000 toyota tundra this dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. dealership is convenient for me living in the area everyone in the service department is knowledgeable and friendly no matter who I've used. More
by antonio68lloyd
Employees Worked With
June 07, 2021
The customer service was great. I was advised of a recall when I arrived. I was offered a ride home due to time needed for recall. when I arrived. I was offered a ride home due to time needed for recall. More
by Ladyd
June 04, 2021
The Professionalism and friendliness of your staff is fantastic! My experience whenever I have to come there is always good! The Coffee Cafe is a difinite plus! Thanks everyone! fantastic! My experience whenever I have to come there is always good! The Coffee Cafe is a difinite plus! Thanks everyone! More
by moorebowlers
Employees Worked With
Other Employees :
The ladies in the Coffee Cafe were awesome! ?? That experience!
June 04, 2021
Great experience at Jim Ellis Toyota. Had my breaks, rotors, and pads replaced. Thank you to the crew that worked on my vehicle and Adam Thrasher for your service. rotors, and pads replaced. Thank you to the crew that worked on my vehicle and Adam Thrasher for your service. More
by g3holly2
Employees Worked With
Adam,Thrasher
June 04, 2021
Mr. Reid is and has been my service advisor for almost 5 years he is great. I have had several problems with the call center to schedule service and this almost caused me to change dealerships but Kendaly years he is great. I have had several problems with the call center to schedule service and this almost caused me to change dealerships but Kendalyn has allowed me to be able to make direct appts with the dealership which is perfect. The dealership environment is comfortable while you wait. I love it here. More
by LEIGHA Davis
Employees Worked With
Other Employees :
Kendalyn Smoak , Dana Hull, Danelia West, Meagan Thackston
June 03, 2021
It took longer than usual even though line in was short. Didn't get multipoint Inspection check off sheet. Needed to know where was at short. Didn't get multipoint Inspection check off sheet. Needed to know where was at More
by MZDUNN1
Employees Worked With
Not sure her name that checked me in
June 02, 2021
Great reception from start to finish..Quick responses to work order was impressive. I will recommend her to my family and friends. Very energetic and caring. work order was impressive. I will recommend her to my family and friends. Very energetic and caring. More
by chuckiwueke
Employees Worked With
Cecilia Thompson (service)
