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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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June 16, 2021

This was the 1st time that I had a scheduled appointment and was satisfied with Toyota. I checked in and they kept in contact with me via text throughout the whole process. They called when my vehicle was d More

by ETIENNE5299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure if his name
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

We appreciate your positive review of your recent experience with us! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 16, 2021

Mr. Raymond was very helpful. Took care of all of my needs and answered all of my questions. My car rides much better now and I wasn’t upset about the price. I’ll definitely return to him for all my veh More

by COLLINSMCGHEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Collinsmcghee1, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2021

Kept me updated about the fuel tank recall. Patricia even had LYFT provided there and back to closest shops while doing the work. Had an oil change, tires rotated, an alignment and washed my RAV 4. All More

by CUA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Cua52, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 15, 2021

MS.Thompson answered all of my questions and concerns during my visit,she was professional, friendly and approachable.I would like to have her as my future service contact person. More

by Enid40258
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia,Thompson.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Enid40258, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 13, 2021

Service was good I was confused and she went out of her way to make sure the problem was. Explained to my satisfaction l left feeling confident More

by debbiedn9299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelia West
Jun 15, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Debbiedn9299, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 10, 2021

The staff worked very quickly and diligently to check in the 12+ cars that were in front of me. They were all very nice and considerate of my time. More

by STEPHENSJ1082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Stephensj1082! Thanks again for your business! Take care!

June 10, 2021

Mrs. Thompson was exceptional she helped me with not only my car service but with my child as well and I really truly appreciate everything that she did More

by ALLYSA.CRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Thompson
Jun 13, 2021 -

Jim Ellis Toyota of McDonough responded

Allysa.crane, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

June 10, 2021

the guy Adam T was so fast, friendly!!I was impressed the guy Adam T was so fast, friendly!! I was impressed with his courtesy and knowledge car in and out as he said Good job More

by JMDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam T
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! We hope to see you soon!

June 10, 2021

I had a tire replaced do to a road Hazer . The shop and service department did a excellent job. I plane to have all future work done at this location. More

by Gardneret@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Silverstein
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Gardneret@gmail.com, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

June 09, 2021

Service manager was very professional and informative. He was very knowledgeable and took the time to explain what was going on with the vehicle. He also provided good advice and available options. More

by Whs007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jim Ellis Toyota of McDonough responded

Whs007, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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