Toyota of McDonough - Service Center

Kalan was great while assisting with the shopping/buying process. Javon was so helpful & informative the day of purchase. Willie had my new ride looking and smelling GREAT! 10/10 would recommend this team t process. Javon was so helpful & informative the day of purchase. Willie had my new ride looking and smelling GREAT! 10/10 would recommend this team to anyone! Thanks guys! More

Long wait with appointment is not good. 4 hrs wait.Poor Long wait with appointment is not good. 4 hrs wait. Poor communication after 2 hrs to tell you prices and everything. Yes, I recommend this place bec Long wait with appointment is not good. 4 hrs wait. Poor communication after 2 hrs to tell you prices and everything. Yes, I recommend this place because we have a car and we need a service. Not everyday is a good day. More

Fast courteous service kept my appointment time and reviewed with me all future findings for next visit. Will definitely be back for all services here reviewed with me all future findings for next visit. Will definitely be back for all services here More

My complaint is with estimates and billing. When I received my bill it was $1500 over the original estimate. When I went to review estimate with service manager the link had timed out and we could n received my bill it was $1500 over the original estimate. When I went to review estimate with service manager the link had timed out and we could no longer view. He said he would get with his IT department because he has no way to review original estimate either and get back with me. Its been over a week and I have heard nothing. How can I no longer view the original estimate? More

I would recommend service with Jim Ellis Toyota good customer service. and they will walk you through what service you got done. and answer question you may have. customer service. and they will walk you through what service you got done. and answer question you may have. More

Outstanding, by far best dealership I’ve been to. Every time I’ve come here for service or new cars sales and service team have been so helpful time I’ve come here for service or new cars sales and service team have been so helpful More

Quality merchandise and service. I have been a customer for the last 6 years since moving to McDonough and I will be keeping my business here and when I buy my next vehicle, no time soon since I have a new for the last 6 years since moving to McDonough and I will be keeping my business here and when I buy my next vehicle, no time soon since I have a new vehicle, but when I do buy again, I will be buying from them. I will also recommend them to my friends, family, and coworkers. More

Wait was a little long till Cecilia reached my 4 runner but she was efficient and finished the service right in time. Very pleasant lady but she was efficient and finished the service right in time. Very pleasant lady More

Ms. Cecilia was very helpful, she provided me with information that I needed to know and explained to me about the service. Also give me details and she let me know any concerns on my maintenance. M information that I needed to know and explained to me about the service. Also give me details and she let me know any concerns on my maintenance. Ms. Thompson was well knowledgeable and helpful, as well as very friendly and professional at all time. Thank you Cecilia for making my visit with Toyota safe and secure. More

Everyone was great but the waiting time is a bit excessive. If you have an appointment, I think you should be taken care of faster. excessive. If you have an appointment, I think you should be taken care of faster. More