Toyota of McDonough - Service Center

Always appreciate the service we receive from Raymond and Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 More

Great service, Reid Millikan kept us informed of the progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. More

I went to get a tire rotation and oil change and it took 5 hours. Actually it took 4 hours, but they let me sit there for 1 hour after it was done. No one called me to tell me it was ready. I went to check 5 hours. Actually it took 4 hours, but they let me sit there for 1 hour after it was done. No one called me to tell me it was ready. I went to check and see if it was ready and my keys and paperwork were sitting on the desk. I looked at the receipt and it was time stamped an hour before. I understand it was a lot of people that day, but there is no excuse for no one calling me! More

James was professional personable helpful and caring- the epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s staff More

Had to wait 2.5 hrs for car checkup to be done. Would have appreciated more communication from staff with myself and others waiting for their cars. have appreciated more communication from staff with myself and others waiting for their cars. More

Thank you to Ms Thompson! Her customer service and help was top rate! I've said what I want to say. 25 words, you are asking too much of my time was top rate! I've said what I want to say. 25 words, you are asking too much of my time More

My service person Reid was very kind and helpful. He even stopped by a few times to update me on the progress of the service. This is a pleasant place to hang out. even stopped by a few times to update me on the progress of the service. This is a pleasant place to hang out. More

The service department is always great to work with. I can't say enough about Reid and his great attitude! We have had the pleasure of dealing with him on several occasions. This visit we had the pleasure can't say enough about Reid and his great attitude! We have had the pleasure of dealing with him on several occasions. This visit we had the pleasure of dealing with Raymond. Couldn't be more pleased with the service center, Reid or Raymond! More

Great ppl to comunicait with me i would recommend. Them. They was keeping me updated every single minute about my car maintenance and I don't wait to long. 😀 They was keeping me updated every single minute about my car maintenance and I don't wait to long. 😀 More

Oscar got that car service with a smile. It was a busy weekend and he set my expectations for 2.5 hours. I was no happy at first, but the tea and snacks made things better. They finished in half the time. weekend and he set my expectations for 2.5 hours. I was no happy at first, but the tea and snacks made things better. They finished in half the time. More