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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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August 22, 2021

Excellent great customer service not only great customer service they were also great with managing my time and waiting and also making sure I was happy. More

by shamika129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fran West
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Shamika129, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2021

Your service center is GREAT! Your salespeople are awful! I received a call after my service about wanting to buy my used Rav4. They said they'd pay over value and give a great deal on a new vehicle. I shoul More

by Rav4Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 18, 2021

Adam of McDonough, Georgia gave excellent customer service. He answered all of my questions. He went above and beyond the call of duty. Thank you all. I am a very loyal customer. More

by KATRINA_BRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Katrina_bryant! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2021

Cecilia was extremely friendly, easy to work with, great customer service and provided excellent communication with me during the entire process I will definitely come back for all of my service needs. More

by MOTORHEADS650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Motorheads650, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2021

Cecilia was nice but I was quite disappointed that they didn’t wash my car when they usually did on my previous service with the other car More

by Amary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 17, 2021

Reid was most courteous and pleasant. I forgot a book at the dealership and he immediately contacted me, and had it shipped to me. No cost to me. Big up to him. More

by rjallong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Rjallong, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2021

Reid is always on point. We have been going to this dealership for over 13 years. It's always a great experience at this dealership. More

by KCS80T6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Kcs80t6! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much again for your feedback! We hope you have a great day!

August 17, 2021

Awesome service as always. Love the place and will never go anywhere else to have any of my Toyota’s serviced. Thanks Jim Ellis for the great experience. More

by drayad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Drayad1, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2021

It’s a very comfortable atmosphere while I’m waiting to get my car serviced. I recommend this location. even though I don’t work in McDonough anymore. I still take my car to this location. More

by phamilton757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, Phamilton757! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 17, 2021

customer service was friendly, polite and very helpful both via phone and in person. No problems with anything and I don't have any additional comments, More

by NEICEE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Neicee43! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

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