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4,268 Reviews of Toyota of McDonough - Service Center
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September 07, 2021
Took car in to have detailed and tires rotated and rear view mirror put back on. Car was not detailed, mirror fell back off on way home, and they tried to charge me. view mirror put back on. Car was not detailed, mirror fell back off on way home, and they tried to charge me. More
by BCROMANS831
Verified CustomerEmployees Worked With
Donald Smith
September 06, 2021
The wait was very short, especially for a Saturday.I was in and out pretty quickly and everything went smoothly. It was a job well done in and out pretty quickly and everything went smoothly. It was a job well done More
by ZUNIGA.MICHAEL4
Employees Worked With
September 06, 2021
Terrible!! Waited 3 1/2 hours for an oil change with an appointment!! Very little communication with the staff on why and how much longer it would tkae appointment!! Very little communication with the staff on why and how much longer it would tkae More
by DANBASIA94
Employees Worked With
September 06, 2021
It took 5 hours to get a tire rotation. I had a 10:00 am appointment. They did give a courtesy LYFT ride to get nails done since the wait was so long. appointment. They did give a courtesy LYFT ride to get nails done since the wait was so long. More
by LEXIS5100
Employees Worked With
Adam
September 03, 2021
The dealership was clean hands on, and welcoming, everything seems to go well and everyone new what was expected of them, so I i give them a thumbs up.... everything seems to go well and everyone new what was expected of them, so I i give them a thumbs up.... More
by photomt68
Employees Worked With
Noah Peacock
September 03, 2021
Service department poorly run and very slow took me about two hours for simple oil change was told would be an hour Cecilia on her personal phone about two hours for simple oil change was told would be an hour Cecilia on her personal phone More
by LISASELFE
September 01, 2021
Mr. Reid did an Outstanding job! Kudos to Toyota and Mr. Reid did an Outstanding job! Kudos to Toyota and CarMax for working together to provide us with Top Quality workmanship on taking care of our va Mr. Reid did an Outstanding job! Kudos to Toyota and CarMax for working together to provide us with Top Quality workmanship on taking care of our van!! More
by jhopmeier
Employees Worked With
August 31, 2021
Service associate Reid took great care of me. He knows the vehicles, understands mechanical questions, and can make solid recommendations for service. He worked me in and got me out before expected. the vehicles, understands mechanical questions, and can make solid recommendations for service. He worked me in and got me out before expected. More
by qvcpa03
Employees Worked With
August 31, 2021
Every time I come there I am met with a staff that is friendly and courteous. I feel they are always honest in giving you a time frame and are always done early or on time. They are very thorough and let friendly and courteous. I feel they are always honest in giving you a time frame and are always done early or on time. They are very thorough and let you know what you need without forcing you to do things you can't do at that time. More
by TLBOGGS3
Employees Worked With
James
August 31, 2021
Good service and customer service representative was friendly and attentive. They kept me in touch with the whole process. I appreciate them getting the work done friendly and attentive. They kept me in touch with the whole process. I appreciate them getting the work done More
by KWAMEMICHEL
Employees Worked With
