Toyota of McDonough - Service Center

Since Jim Ellis took over here, I have noted it takes a LOT longer for the servicings on my vehicle. I spent WAY more than I had anticipated spending with "all the recommendations" given toward my car and LOT longer for the servicings on my vehicle. I spent WAY more than I had anticipated spending with "all the recommendations" given toward my car and walked away feeling a bit xxxxx at over $1000 less money in my bank account. My car was dropped off the first thing that morning at 8:30 am and it took them a long time to let me know I could come back after it-so it was a good thing that I chose "not to wait there" for it, or I would have been furious. It was there almost the entire day. I can say that Cecilia Thompson is great at what she does however if you want someone who can "sell all the recommendations" and be super friendly and helpful while doing her job. More

Serv appt 7:30 am arrived at 7:15 am 10 am car not serv More

David Ray was very helpful with the issue I was having. Set up a day for me to bring in my vehilcle and problem was resolved. Reid Millikan was very prompt with my checkin and when I returned to pickup my Set up a day for me to bring in my vehilcle and problem was resolved. Reid Millikan was very prompt with my checkin and when I returned to pickup my vehicle. Thanks to both of you! More

Reid in the service dept is always helpful and knows how to take care of my Highlander. to take care of my Highlander. More

Excellent service. Kept me updated on progress and had me in and out in no time. me in and out in no time. More

Unbeatable service! Prompt; great customer service. They treated me like family!! I’m looking forward to my next service. treated me like family!! I’m looking forward to my next service. More

Oscar is professional, polite, and we'll knowledged. The service team was very fast in providing needed services. service team was very fast in providing needed services. More

Called for a walk in without setting up an appointment yet they took care of it in a timely manner yet they took care of it in a timely manner More

Called Mr. Reid to have my Toyota Corolla, He is always welcoming and very patient. I am very pleased with all of the amenities and the service I received. Excellent job!!! welcoming and very patient. I am very pleased with all of the amenities and the service I received. Excellent job!!! More

James was awesome! Service is the best at Jim Ellis toyota of south atlanta always! toyota of south atlanta always! More