Toyota of McDonough - Service Center

I was greeted promptly and service was quick and easy. Thank you so much for your attention Thank you so much for your attention More

Service was awesome!!! Quick and fast service!! Everyone was very professional and nice! I will be returning with my wife’s van soon!!!! Thanks again Jim Ellis Toyota was very professional and nice! I will be returning with my wife’s van soon!!!! Thanks again Jim Ellis Toyota More

I took my 2010 prius for a check engine light diagnostic and when I picked up the car my hybrid system wasn't working and a bunch of lights where on the dashboard and they told me it was because of the h and when I picked up the car my hybrid system wasn't working and a bunch of lights where on the dashboard and they told me it was because of the hybrid system bit I never had a problem with it. Now I'm. Left with a car that's worse then when I came in and I can't even drive to work. And I still had to pay the dealership for nothing. Would definitely not be going back for anything. More

Only service department to work on my vehicle in 8 years. Very thorough and kind Very thorough and kind More

Always great service. Friendly and professional staff. Been going there a long time. Appreciate you all. Been going there a long time. Appreciate you all. More

I have been taking my 2020 Rav4 to Jim Ellis Toyota for all of it's maintenance and service needs. I have impressed with the service department in the past, but on this particular day they were very busy, all of it's maintenance and service needs. I have impressed with the service department in the past, but on this particular day they were very busy, and I waited 3.5 hours for an oil change and tire rotation. The only negative aspect of my experience was that after waiting for 2 hours I asked the service representative for an update, and he assured me he would "check on my car." Well, I did not see or hear from the service representative for an hour. I then asked the cashier if she knew if my car was ready, and she immediately got back to me and informed me that my car was almost ready. I left 30 minutes later with my car. Kudos to the cashier! More

They Get you in & get you out in a timely fashion. Great customer service. Always happy to help customer service. Always happy to help More

They have to replace my radio for the second. I am not upset. Great Dealship upset. Great Dealship More

I would have given a five star rating but had to wait 30 minutes to drop off a car while my ride home was waiting minutes to drop off a car while my ride home was waiting More

Had an issue with getting a low tire and possible radiator leak repaired. Felt as if there was no urgency in taking care of what I felt like was a problem radiator leak repaired. Felt as if there was no urgency in taking care of what I felt like was a problem More